Frequently Asked Questions

FIND THE ANSWERS TO YOUR NEEDS

Expert care for your Home, Car and outdoor essentials, call HomeSquad at (404) 334-3323 or Contact us online.

We use high-quality, eco-friendly products for cleaning services. For lawn care, car washes, and other maintenance tasks, we utilize professional-grade tools and materials to ensure excellent results. If you have specific product preferences or requirements, let us know, and we’ll do our best to accommodate them.

We provide a comprehensive range of home and property services to meet your needs, including:

 

    • Lawn Care and Grass Cutting: Regular mowing, edging, trimming, and overall lawn maintenance.

 

    • Car Wash: Quick and efficient exterior and interior cleaning, with options for tire shine and air fresheners.

 

    • Plumbing: Repairs, installations, and routine maintenance for all your plumbing needs.

 

    • Electrical Work: Safe and professional electrical repairs, installations, and maintenance.

 

    • House Cleaning: Residential and commercial cleaning services, including deep cleaning and specialized options like carpet and window cleaning.

 

    • Stone and Brick Work: Custom installations and repairs for driveways, walkways, and other hardscaping projects.

 

    • Pressure Washing: Thorough cleaning of exterior surfaces such as driveways, patios, and siding.

 

    • Renovations: Comprehensive home renovation projects tailored to your specifications.

 

    • Organizing & Moving: Assistance with home organization, decluttering, and moving services.

 

    • Property Management: Full-service management of rental properties, covering maintenance, tenant relations, and more.

 

    • Storage Solutions: Organizing and optimizing storage spaces, including garages, attics, and storage units.

 

    • Trash Can Cleaning & Management: Cleaning and sanitizing trash cans, along with managing your waste collection.

 

    • Gutter Cleaning: Clearing and cleaning gutters to prevent water damage and maintain your home’s integrity.

 

We are continually expanding our services to adapt to the growing needs of our clients.

You can book our services in several ways:

Online: Visit our website and use our easy online booking system to schedule a
service at your convenience.

Phone: Call us directly to book a service or to discuss your specific needs.

Live Chat: Use the live chat feature on our website to instantly connect with our
team, ask questions, and book services.

Email: Send us an email with your service request, and we’ll get back to you
promptly to confirm the details.

To help us work more efficiently:

Lawn Care: Ensure your lawn is clear of toys, garden tools, and any obstacles.

House Cleaning: Declutter surfaces and floors so our team can focus on deep
cleaning.

Renovations or Stone and Brick Work: Clear the area where work will be done
and provide any specific instructions or preferences you may have.

Trash Can Cleaning: Make sure your trash cans are accessible for cleaning and
management.

Gutter Cleaning: Ensure we have safe access to your gutters.

Absolutely! We tailor our services to meet your unique needs. Whether you have specific requests for lawn care, custom stone and brick work, trash can management, or gutter cleaning, we can customize our approach to fit your requirements.

No, you don’t need to be home during most of our services. You can provide us with access details, such as a key or code, in advance. We prioritize the security of your property and will follow any instructions you provide to ensure your home is safe.

We take safety and quality very seriously. Our team members are fully vetted, trained, and insured. We use top tier tools and products to deliver the best results. If there’s an issue, we’re committed to resolving it promptly to your satisfaction.

Your satisfaction is our priority. If you’re not completely happy with a service, let us know within 24 hours, and we’ll make it right, whether through a reserve or another solution.

We accept payments online only. Payment is required before the service is provided to secure your booking. You can pay securely through our website during the booking process.

While we take every precaution to avoid damage, should any issues arise, we encourage clients to inform us promptly. We evaluate each situation thoroughly and work together with our clients to ensure a fair and reasonable resolution in accordance with industry standards.

We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule a service. Cancellations with less than 24 hours’ notice may incur a cancellation fee.

Yes, all of our team members undergo a thorough background check and extensive training to ensure they meet our high standards for quality and safety.

Absolutely! We offer recurring options for many services such as lawn care, house cleaning, and trash can cleaning. You can choose weekly, bi-weekly, or monthly services based on your needs.

We serve Middlesex County and Union County in New Jersey. If you’re unsure whether we cover your location, please reach out, and we’ll let you know.