ATI Restoration

We recently experienced a dishwasher leak that ran the entire length of our kitchen wall. ATI disaster recovery services came out survey the damages and put in the work to get my restoration Completed within eight weeks. This was a very quick timeline to complete this major project of removing my kitchen cabinets, my living room wall, drying out the area, making sure there was no mold (which there wasn’t thankfully) and then rebuilding the living room wall and all of my cabinets from scratch.You can’t even tell my cabinets were ever removed. The cabinetry work from this company is absolutely amazing. The different teams of employees that they have that work on your project are all phenomenal and know their stuff. I would recommend ATI disaster, recovery services, time and time again for any work that needs to be done in your Home. During a time unexpected disaster. Thank you ATI.

We are SO glad our homeowners insurance company recommended ATI Restoration when our hot water heater leaked and flooded our hallway, 2 bathrooms and master bedroom. Yikes! They came out immediately and started the restoration process! Juan, our Project Manager, was amazing! He walked us through every stage and detail of this project. Every single representative of ATI who walked through our door was professional, courteous, hard-working and personable! We are especially grateful to Matt and Jude who spent a lot of time on this project making sure everything was done professionally and according to the high standards of ATI! We highly recommend this company! From start to finish, their service to and support of their clients was outstanding! And while we hope we never have to use their services again, it’s comforting to know that such an exceptional company exists, and we wouldn’t hesitate to recommend them!

Great experience , very professional workers, Very considerate of my home and keeping things neat. Overall quality work. Our project manager, Jay always kept us update ! Jack and Cesar were a delight to have in our home working . They were respectful and courteous at all times.

Terrible customer service. Company doesn't communicate with the customer at all. This company was assigned to fix my roof back in August, it is now November and only more damage has happened to my home which has added 10s of thousands worth of extra damage all due to ATI not doing the job that they were paid for. Every time I have called, everyone is in a meeting that lasts all day and they don't return calls. If you plan to use this company to work on your home, be prepared to wait in silence for months, without updates, and without work even starting after you've paid for the service. 1 out of 5 stars.

If your rental ever gets hit with a protein fire (aka the "smells like burnt food" special), call Armando and the crew at ATI Restoration. My tenant in Phoenix managed to turn a cooking mishap into a full-blown smoke-and-soot disaster. Cabinets? Gone. Asbestos? Yep, we had that too. Armando rolled in like the restoration superhero I didn’t know I needed. The communication was spot on from day one, no guessing games or wondering where things stood. They coordinated everything with State Farm, so all I had to do was pay my deductible and sip coffee while they handled the chaos. New cabinets were installed, asbestos was safely abated, and the place was restored to better than pre-loss condition. My rental now looks like the glow-up montage in a home makeover show. If you want your nightmare turned into a victory lap, call Armando. Five stars.

This morning, I was at the Home Depot parking lot trying to load two heavy shelves into my truck. They were really heavy, and I was struggling. Richie from This company Coming happened to be there and immediately ran over, saying, "I can’t see you struggling and not help. I own an HVAC company myself, and it’s rare to find someone like Richie who genuinely cares and goes out of his way to help others. From now on, I’ll be calling this company for any work I need, and I’ll be recommending them to my friends and family as well.

I am pleased with the work and customer service provided by Juan at ATI. ATI responded quickly and it was a little jarring at first. There was a bit of confusion, challenges in finding the location of the leak to open the appropriate location. Juan came in after all of that to address putting things back together. He was responsive regardless of the time of day. When the first crew came out and what they did was not what I was told, Juan immediately looked into it and handled it promptly. Because this was going through insurance, I wanted to make sure everything was exactly as insurance ordered so that the record was accurate. Juan did not make me feel bad for being so exact and, at the end of project, I felt comfortable and settled. Given how nerve-wracking the whole situation made me, I found a nice person who was dependable and allowed me to feel like I could begin to relax. Thanks Juan.