SERVPRO of West Bronx

I have worked with Christian and Freddy three times over the last two years. They are fantastic. They are very responsive at all hours and days. They have come quickly within 24 hours but also when I need to schedule around my work schedule. Both times they have done major clean up-throwing out heavy flooring and removing layers of mud until you can see the white walls again. And I really like that they leave the dehumidifier machines until I feel like it is dry. They also spray a cleaning agent that gets rid of mold and mildew which has saved us from more expensive remediation efforts. It is also great that they are very friendly and stay in good humor despite having to go from one disaster to the next.

From the very beginning with speaking with the office, Christian The office manager, and then speaking with Freddy, the manager on site, I was treated respectfully and very professionally. They came. And accomplished exactly what they said they would do. I Was Also alerted that I did not have caps in the basement. I Highly recommend Them without reservation.

Great job from the team. They kept me informed of the steps and left the workspace neat and clean at the end of every workday. They carefully and methodically boxed the content of the cabinets that needed to be removed to access the affected areas.

Our home's basement flooded after a windy and rainy storm that knocked our power. Servpro came right away once the storm had passed and pumped out the water quickly, set up propellers and dehumidifiers to dry it out, sprayed anti-microbial/fungal spray multiple times. They also provided us with generators that brought the power back on for some devices so that we could work from home/charge our devices. They also knocked out some of the wet sheetrock and removed the flooring as well, and disposed of all the garbage. Very please to have worked with them. Highly recommend. Christian Freddy and Mike were excellent to work with.

I had a fantastic experience working with Freddy and his team. From start to finish, they were professional, efficient, and highly knowledgeable. They communicated clearly throughout the process, delivered on time, and exceeded my expectations. I highly recommend them for anyone looking to have restoration work done. Trust me, you won’t regret it. —Mid Bronx Endoscopy Center

Our association was very fortunate to have SERVPRO take care of the emergency dry-out and removal work after Hurricane Milton. They kept owners’ areas as well as the common areas covered and as clean as possible with the large amount of work that needed to be done. We were so pleased with the emergency work the board hired the company to complete the reconstruction sheetrock work. I had several owners tell me how thankful they were for the timeliness of the work completed. Mike, oversaw all the work and was more than willing to meet with individual owners as well as send out the reports to our insurance company. Mike has a service-friendly approach and helped the owners as well as the association with every aspect of this job. I would definitely recommend SERVPRO.

After a fire occurred in my home in the Bronx, ServPro played a crucial role in the entire cleanup process. Their team, led by Freddie, exhibited exceptional professionalism and thoroughness every step of the way. Freddie and his team were not only skilled but also incredibly kind and attentive. They made sure to address the two rooms most affected by smoke and fire damage with the utmost care. They carefully assessed the damage, efficiently removed any lingering smoke, and ensured that the cleanup was meticulously handled. I truly appreciate their dedication and willingness to go above and beyond. I would wholeheartedly recommend ServPro to anyone in need of cleanup and restoration services.