RestoPros of Reno-Tahoe

We had a major flood under our house from the hot water pipe bursting. It was a huge mess and totally overwhelming. My parents are elderly, and unable to manage an issue this extreme. Fortunately Lily and Zack showed up right away and got to work!! They were friendly and professional. They were knowledgeable and reliable. They totally saved the day. They kept us informed throughout the process and did an excellent job. We’re so grateful for all their hard work and thoroughness. They even vacuumed to make sure the cleanup was complete. Thanks for being extraordinary Lily and Zack!! We appreciate you so much!!

Wonderful experience with RestoPros! After coming home from vacation I discovered a leaking water heater. I called RestoPros to repair the damage. They were super easy o work with and did an amazing job. Great communication. I’d highly recommend them to anyone!

Very impressive customer service with this company around follow-up, assistance with a series of varied questions to help get a better understanding of my situation (kitchen had flooded), and more. Danny and his team member were punctual on our appointment, very thorough during the appointment, and very respectful as well. Michael went above and beyond with my scenario to make sure I wasn't confused and that I knew they were there to help. Very fair, considerate, and locals. Highly recommend this company.

I can’t say enough good things about RestoPros. After a water leak caused serious damage to our home, we were overwhelmed and didn’t know where to start. From the very first call, their team was responsive, compassionate, and highly professional. We highly recommend! Thank you Mike, Zack and Bryan!

After having a leak in my crawl space fixed, I needed a restoration company & RestoPros was recommended. Zachery, Bryan and Lilly were outstanding! From the initial inspection to final walkthrough they were professional, respectful & knowledgeable, they answered all my questions & concerns.

A flooded crawlspace is not something we had on our yearly bingo card. But Zack gave and Bryan helped navigate the hassle and dryer out and restored the crawlspace to its original condition promptly. Hopefully we never have to use their services again (because it means our crawlspace has flooded again), but would 100% have them back if this issue ever were to arise again. Thanks for helping us out guys, we appreciate your work!

RestoPros was recomended to us when our waterheater leaked and several rooms in our house had water damage. They are easy to work with, keep us informed, and have been great from the start! Thank you RestoPros for all your hard work!