Wolfpack Roofing
Wolfpack Roofing, serving Austin, is a trusted name for residential roofing services. They prioritize a thorough approach, with a focus on clear communication and meticulous workmanship. Michael, the owner, takes the time to explain technical aspects and ensure a quality outcome, often exceeding expectations.
Beyond standard installations, Wolfpack Roofing demonstrates a commitment to honest guidance, including valuable insights on insurance claims and long-term roof maintenance. Their experienced crews deliver reliable results, building a strong reputation for integrity and lasting quality.
Information about roofing services - Wolfpack Roofing
From the business
- Identifies as veteran-owned
Service options
- Online estimates
- On-site services
Wolfpack Roofing is in position 22 out of 42 in roofing services in Austin
Customer Reviews
Wolfpack Roofing has a rating of 4.9 out of 5 based on over 77 reviews on Google
SHORT VERSION – We contracted Wolkpack to replace our homes roof, paint the exterior, and install additional gutters. Prior to starting work, Michael walked through each job scope with his crews on site to ensure that everything was clear. He also checked routinely on the progress which went smoothly and in line with the schedule we agreed. We observed Michael has very good relationships with his crews and they seemed to be genuinely happy to work with him. He is transparent, prompt, and his crews craftmanship is excellent. We highly recommend their services. MORE INFORMATION - Our family has been a neighbor to Michael’s family since 2013. Over the last 9 years Michael has always been honest, genuine, friendly, and willing to help. Several years ago I was out of town when our roof began leaking. My wife called him and without hesitation he came over while it was still raining and climbed on a high angle roof to install a temporary patch. He then had his crew come over the next day to install a permanent repair. Afterwards Michael explained how the leak was typical from the type of roof vent we had, and how it had been rotting the plywood over a long period of time. His crew spoke to my wife about other issues they observed while performing the repair which we should keep an eye on. There was no pressure from them to do further work. We have watched Michaels crews install all of the new roofs in our cul-de-sac (6 out of 9) and a great many roofs in our neighborhood. We often noted how well Michael worked with his crews who are friendly and efficient. Additionally, the quality of the craftsmanship is excellent. This year after noticing several areas of our roofs had rotted plywood, we decided it was time to replace the 2006 original construction roof. Our neighbor had just contracted WolfPack to replace their roof and paint their home exterior. As always it looked great and only took 2-3 days. I spoke with that neighbor and he explained how great Michael was to work with. Later that evening, I texted Michael and we set up a time the following day for him to come by. He arrived promptly on time to discuss with us the issues specific to our home roof age, materials, and design. This is what I like most about Michael, I do a lot of DIY work and so I appreciate that Michael is very willing to explain technical details of his work. He understands the balance of cost verse performance and openly discussed it with us. He has certain standards (such as peak roof vents) which he sets as his minimum standard bc of their reliability he has learned over his many years of experience. Michael discussed the process of filing an insurance claim if we wished to. He mentioned that we needed to be aware that if the claim was declined then the insurance company would have on record that we had a roof condition issue which might affect future coverage/claims. He was very open that it was possible an insurance claim would be declined. We were successful at getting our roof repair covered by insurance in part due the information provided by Wolfpack regarding the roof damage.
Wolfpack Roofing is awesome. Michael Boy provides great customer service, he always answers all of my questions quickly and professional. They provide a high quality roof with expertise at a fair price.
We love working with Drew at Wolfpack! He makes my life so easy when I have a project that involves roof repairs. Consistently professional, prompt, and reliable. Looking forward to many more to come!
I recently had the pleasure of working with Wolfpack Roofing after the roof was damaged in the hail storm, and I cannot express enough how impressed I am with the outstanding service provided by Michael and his team. From the initial consultation to the completion of the project, Michael demonstrated a level of professionalism and expertise that sets his company apart. One of the standout aspects of our collaboration was Michael's assistance in navigating the complexities of working with our insurance company. His knowledge and commitment were evident as he not only facilitated the process but also went above and beyond in ensuring that our needs were met. One particular instance that showcased Michael's dedication was his recommendation to cover the old roof with synthetic felt, despite the insurance adjustor's oversight. This small but crucial detail proved to be a game-changer when unexpected rain hit before the installation. Thanks to Michael's foresight, the felt protected our home from potential water damage, highlighting the importance of working with someone who truly cares about the well-being of your property. The entire team at Wolfpack Roofing delivered on their promises, completing the project within the agreed-upon schedule. Their commitment to transparency was evident throughout the process, as they kept us well-informed and answered any questions we had promptly. Michael not only met but exceeded our expectations, providing a level of service that is rare to find in the industry. Michael's approachable and friendly demeanor made the entire experience stress-free. His integrity, combined with the efficiency of his team, turned what could have been a daunting project into a smooth and successful endeavor. I wholeheartedly recommend Wolfpack Roofing to anyone in need of roofing services. With Michael at the helm, you can trust that your project will be handled with the utmost professionalism, attention to detail, and a genuine commitment to customer satisfaction.
I highly recommend Wolfpack Roofing. After hail damage a few years ago, we contracted Wolfpack Roofing to replace our damaged shingles. They did good work, and that would normally be the end of the story. Almost 2 years later we noticed a leak in the roof. First I contacted my insurance carrier, who sent an estimator who was unable to determine the cause, and wrote up a repair estimate that was less than my deductible, so no help there. Next, I contacted Michael at Wolfpack, and he sent someone out to have a look. They suspected that a hole caused by corrosion in a cricket up against a bell tower could be the cause. They patched the hole and recommended to wait and see if that fixed it. They did this at no charge and asked me to let them know after the next rain. That told me that they were with me and would stay and make sure it got fixed. I'll save you the rest of the story and skip to the end - Wolfpack Roofing came out, identified the leaks and repaired them promptly for a reasonable price. The leaks were not caused by them, it was because of solder joints that broke in the crickets. I have worked with roofing companies a number of times in my lifetime. Some are good, and some are not. Wolfpack is one of the good ones!
Working with Wolfpack made our roof replacement easy and the work was of the highest quality. We were so impressed that we recommended Michael and his crew to several friends and family members, who ended up being very happy as well. Based on our experience we highly recommend Wolfpack and plan to take them up on some of their other services as well.
Michael and his team are extremely reliable, provide excellent workmanship, and communicate with a precision and responsiveness unlike any other contractor I've met before. If you want to make sure to get your roofing job done right the first time with impeccable customer service, while meeting some great people at the same time, Wolfpack Roofing can't be beat.
Information about Wolfpack Roofing
Address
Wolfpack Roofing is located at 12201 Alcanza Dr, Austin, TX 78739, United States
Phone
The phone number of Wolfpack Roofing is +1 512-790-7663
Website
The website of Wolfpack Roofing is: wolfpackrfg.com
Business Hours
Monday: 07:00–18:00
Tuesday: 07:00–18:00
Wednesday: 07:00–18:00
Thursday: 07:00–18:00
Friday: 07:00–18:00
Saturday: Closed
Sunday: Closed
