VK Appliance Repair

The technician arrived at the slotted time. He was very nice. He spent the time and did his trouble shooting and figured out the issue within an hour. The only issue I had was I thought it was expensive for nothing to be replaced to do a system reset. I know there is a cost to knowledge but this was on the HIGH side IMO and it was confusing on the $69.99 fee worked on the final bill and 10% of I was in a bind and I am happy he was able to figure it out . I would recommend but try and get clarity on the cost rate

I called in the afternoon, and was able to get an appointment the next evening. The technician diagnosed the problem quickly (bottom heating element), but had to order the replacement part. It was available the next day, and the tech came back to finish the job, including testing to verify everything was working correctly. So, approximately 48 hours from calling to repair completion. Overall, very pleased with the experience.

Michael came and fixed my washer. Thank you so much! He’s an amazing professional — he got my washer working again when I thought I was going to need a new one. I really appreciate the great service, and I will definitely keep you in mind for the future.

VK Repair was great. We were very pleased with their service. They were able to come out over the weekend. Did a great job explaining what was wrong, the cost, and quickly fixed our fridge.

Joe was so friendly and extremely helpful! He was honest in telling me that he could replace the parts for me, but that it would be more expensive than just getting a new dishwasher. He also was generous enough to check the line out of my dryer. Thanks Joe!

Our technician assessed the situation with our unit and explained the options for repairing what apparently is a common defect in the Samsung icemaker and its components. He researched the availability and cost of parts to help us decide whether to proceed with a repair that would probably not be a permanent solution. The service charge of $85.00 was reasonable in comparison to other companies, including Samsung’s contracted repair service. We appreciated the straight talk and professionalism of VK Appliance Repair.

My dishwasher was leaking and not draining. Michael did a good job of explaining the options to me. He did a thorough inspection and made the repair. He also explained some ways to avoid the problem in future. Great job.