Pointe Pest Control

BYRON came to spray in my complex. ABNEY LAKE APARTMENTS. he was so nice and professional. He made sure all our questions were answered and takes pride in his job. I hope if we have a next time it will be him.

Dave is our regular service tech at our community! He does a wonderful job with our residents & our concerns. Thanks for taking pride in your job to make ours easier.

09/30/2024 - We received a notice on our apartment door notifying us that 5 Star Pest Solutions would be treating between the hours of 8 AM - 5 PM, as seen on their printed document. We spent hours cleaning and prepping the night before and woke up at 5:30 AM the day of to get things finished before heading to work. We were VERY frustrated to find out 5 Star Pest was on site but did not perform the services to our building. I know this due to cameras we have on our apartment door and within our unit. If we didn’t have cameras we would have had no way of knowing if the service was performed. I contacted 5 Star Pest at 4:03 PM questioning what was going on. They informed me their 5 Star staff was on site today. I was encouraged to contact the resident office of our apartment complex. I received no help there either. Very disappointed and frustrated. If you set a date and timeframe, and expect us to be ready or else a $50 fee…then we trust you would keep your end of the deal. This was not the case for our experience.

We appreciate everything Dave does for us at Berkley. We can always depend on him to take care of our property!

The man that did our home inspection was very nice but wasn’t as thorough as I’d hoped. He was also kind of pushy about scheduling a treatment. - odd vibes once I asked if the company used to have another name!

Harvey really helped us by working around our schedule. He went out of his way to accommodate us. Thank you so much

Emma came in & did pest control on a clients apartment! She was great! She was very insightful & educated us on what to do to help decrease activity! She sprayed & set up sticky traps! Highly recommend her to anyone! Pay her more!