White Knight Pest Control

I should have stayed with HOME TEAM. Sales guy with White Knight signed us up with a special discount for the year. We were clear we had a dog. First treatment, the man was extremely rude about our dog. He said we either needed to lock her in a kennel or in a room (she is a rescue and this is a no-no). We had advised we would put the dog out back when he needed to come in, and that seemed to be an issue. The 2nd and 3rd trips seemed to be good, and he caught wasps nests that weren’t caught on the 1st treatment. The 4th treatment was termite. We were only advised it was outdoors, otherwise for safety my husband would be home. The service outdoors wasn’t even completed before he asked to come inside. (Pictures show he just dropped the termite contraptions all over our property, because I refused entry to my home for my safety.) The 4th guy did not have white knight shirt or sign on his truck. My husband called and asked why did you need to come inside, and could not get a clear answer or even to ask why this was not properly communicated. During this call a supervisor hung up on him, because she could not answer the question. We called again, and got to a manager and she refused to let my husband authorize for me to speak to them. They also charge you $179 to break the contract, when they didn’t provide the service and communicate properly. White Knight breaks contracts and forces you to pay for it. DO NOT USE THIS COMPANY. (And no it doesn’t matter you collected a video using AI when you didn’t communicate or even complete the service.)

I highly recommend this exterminator. They are incredibly attentive, courteous, and very professional. From the moment they arrived, they took the time to explain everything clearly and answered all my questions. Their work is thorough, and they always follow up to make sure the problem is completely resolved. It’s rare to find such reliable and respectful service these days—I’m truly grateful for their help.

The only reason he got less than five stars is because he left my side gate open and my dogs got out and that to me was super disheartening. I expect when people service my home and they go into my backyard and I let them know I’m locking the dogs in the house while they do the surface outside that they would close the gate behind them. I did call Customer Service told me they would talk to him and make him aware of that but nothing horrible happened to my dogs and they ended up coming to my door and crying to come back in and I was dumbfounded. They were out. I guess my neighbor found them and Encourage them back to my house, but that could’ve been so heartbreaking. White night also offered to give me a credit on my account for this incident which I truly appreciated overall the service. I’m very happy with. I do not have any problems with bugs. Just make sure you always check your side fence whenever you have somebody come and service your home.

had a great experience with White Knight Pest Control. The technicians were professional, on time, and very knowledgeable. They explained the process clearly, took care of the issue quickly, and made sure everything was safe for my home and family. I really appreciated their attention to detail and friendly customer service. Prices were reasonable, and I feel confident knowing my home is protected. Highly recommend them if you’re looking for reliable and trustworthy pest control

Bait and switch style sales tactics, be careful when dealing with this company. They will not be getting any more money from me in 2026 following our annual contract. Outside sales will tell you what you want to hear, then say different following your intro service. They offer things to you word of mouth that are not offered within the contract. Be careful and read every detail before signing. Sales told me they would buy back the chemicals I purchased from Home Depot, then never followed through on their word of mouth offer. They didn't add in the contract details majority of the perks they offered in their SLA. I encourage you to strongly avoid this company and their bait and switch style sales tactics. They said they would utilize organic granules only in the backyard, and that turned out to be false. In fact, our Ring camera shows no granules were spread at all on our property.

Elijah showed up promptly, with a phone call prior to his visit (just like we asked). He was very thorough, interested in his work and in doing a good job. He is polite, pleasant, professional and very easy to work with. He listened to our concerns and took care of every one. Top Notch work - Top Not h young man!

The worst company I have ever had to deal with, never in my life have I ever had customer service advocates be so incredibly rude and tell so many lies. They lose notes and calls conveniently and don't make call backs when promised. And not to mention how they refuse and I mean REFUSE to let you go when you ask to go but be prepared for none of your issues to be resolved! They promise credits and remove them, you'll never know what charges to expect. Now I have all these charges a "customer advocate" told me I would NOT have AND I also still need to find a better pest control company that can fix what they left.