Discovery Pest Control

I am a very long standing client with over 25 years and this is my first review. I have been very fortunate to have had Jose come out all three times, first for my actual service interval and two follow up trouble calls. We have experienced ANT issues and they have cropped up at different areas of our bathrooms and one bedroom. All visits were on time and Jose is extremely customer focused, listens well and explains what he sees and how he is going about how to service our pests control. I want to send you a great employee recognition for his professionalism. He clearly does an outstanding job and represents Discovery Pest control with his Professional nature!

If I could give this business 0 stars, I would. The customer service is absolutely horrible. As a returning customer, I tried to schedule an appointment and was hung up on by a female representative. When I called back to try again, I was met with the same rude and unprofessional attitude. I even pointed it out to her, and she showed no concern whatsoever. Clearly, she was having a bad day, but that’s no excuse for treating customers this way. Do yourself a favor and avoid this company. I’ll be taking my business to Echo Guard instead.

Wow what a great service called about mice and they said have service guy in area. The owner was here in two hours saved the day set traps coming back to plug holes all I can say is wow.

Shady company. Changed online presence to Cleanguard to manipulate google reviews. Can't trust technicians to actually take the time to properly spray. I was home and 10 minutes tech left. Also office staff need customer service training.

Absolutely terrible service I still see bugs they only take 10 mins to do the job I switch to another company and they are amazing! They do the entire yard I am now with fast action pest control they are a way better local company!

I get service every 3 months - prior technician did an awesome job, checked to see if I wanted spray indoors or anything special. Now it’s a quick spray on porch and gone. Need to call office and "request" service..and bill isn’t payable online…

We have been customers for 15+ years with regular monthly services and have been satisfied until they just increased the rate by 37% with no advance notice! Grant it, they have not incurred a cost increase since 2005 but that should not be at the fault of the consumer. Sadly, we have cancelled our account as they did not even bat an eye at our concern. Now we are in the market for a new service provider.