Brooks Pest Control

Oui, oui, WALK WITH ME! 2 days ago my home became terrorized by a pest of rodent nature. My guy, Michael, came in confident and ready to handle business. And business was indeed handled. He captured Jerry and served him an immediate eviction in less than 24 of these things here we call hours on Earth. I hope his pillow is always the perfect temperature. I hope his belly is forever full. The inspiration he is... truly sounding. His merit knows no bounds. So ferocious it has led me to pen an open letter( video performance on TikTok: @taaahjaaay and IG: @taaah_jaaay ) to the rise and fall of Jerry the mouse. Blessed be this man, his name and his legacy. Oh and Brooks is coo too like you know, as a whole company.

The technician Marc Rodriguez never showed. I received an email saying he'd come and serviced my property. I had been home all morning, sitting in my living room he had never showed. I was supposed to get inside and outside treatment. He never knocked, never called. I still have spider webs on my eves and sidings and there was no smell of the agents he was supposed to use because the man never came. I have been on hold with customer support for a half hour now. He isn't answering their calls. They refuse to get anybody over here. Horrible service. This is the second time I have had a bad experience with Brooke's. If they come to make a sales pitch, do yourself a favor and don't lock in on a contract.

Overall great service and value once you negotiate the price down some. After negotiating I pay $60 per visit every 3 months split over 3 months, so $20 a month. Every technician I've gotten has done a good job and throughly treated the house and when they miss something they'll come back and treat it with no additional cost. They're customer service is easy to deal with as well. My most recent technicians Travis and Scott did great.

I was out of town when service commenced, but, I had asked specifically that the front porch be dewebbed.. it was not. My front door still has webs on it. These are things that I wanted to cancel service for before. Please come back and complete this process

I had an excellent experience with my pest management technician Tyler! He was extremely polite, knowledgeable, and professional from start to finish. He took the time to explain the process clearly, answered all my questions, and made sure I understood the treatment plan. It was clear he really knew his work and cared about doing a thorough job. I appreciated his respectful attitude and attention to detail — it gave me great confidence that the pest issue was being handled properly. I highly recommend their service. Thank you Tyler for taking of my home needs!

The technician was not personable and did not address the main reason we set up our annual service contract. The technician said the company does not service attics only the outside of the house for bugs. Our main issue is in the attic and were told they do service attics when we scheduled the appointment and sign up for a year contract the day before. The technician just left our house without saying goodbye or giving us any feedback. We don’t know if any service was actually provided. When we called back, we requested a call from Management, but they sent the technician back out to us to handle our concern. However the technician was not nice and made us feel very uncomfortable. He never discussed anything with us being first time customers or discussed any concerns we need to know about our house. Now I’m not ok we signed a year contract and do not want this technician back at my house.

Cristian was very helpful and polite. I had couple concerns around my property. He answered very politely and took care of the situation. He did a good job spraying the chemical around my house. He didn't do a half ass job like the last couple ones I had. He also made sure to get all the spiders webs out. I would recommend having him do my service again.