Advanced Exterminating Co

Called and made an appointment to examination two areas with yellow jackets and/ other type of bee insect. The company gave me a four hour window (1pm-5pm) on a Thursday. I was home the entire day. I call at 4:55 to confirm they are coming and see tells me I am scheduled for Friday. I tell know I was not as I had other appointments and would have scheduled for then Then she says" oh this is for the yellow jackets right" " Yes" oh they couldn’t do that today. You think they’d call and tell me that? I waited four hours and nobody was going to say they weren’t coming out. I tell her this and then she says she did call. I never received a phone call and I told her I could prove that. She doesn’t say anything except " do you want to reschedule " That would be a big NO. What and waste another four hours. No apologies or I’ll send someone over. What terrible customer service. I will move on to another company.

Excellent service. Called on Monday and they were here Tuesday. Already recommended them to someone else. Thank you again

Greg and Maureen were very friendly and efficient! Thank you!

I live in a big apartment building. My landlord has a pest control contract with this company. Though I like the exterminator that comes out, the exterminating issue isn't getting resolved. I"ve been dealing with bedbugs for at least 6 months. The exterminator has exterminated 3 times to no avail. I'm not trying to bash the company. I need them to listen to my concerns. I called the office several times to ask them to set up a plan to get rid of the bedbugs. Also., possibly talk to me about the options I have. The office worker was evasive about my request. I know the contract is with my landlord, but I'm the person that is directly affected. I have done the prep and everything they asked of me. I'm exhausted. As I said, I'm not trying to find fault. I just want this bedbug issue dealt with and resolved. I am reaching out in the hope that they will hear and listen to my frustration...please!!

John is amazing. Extremely personable. He came out a couple hours after I called. We had large yellow jackets in the side of our brick and it took him less than 10 minutes to go up and take care of them. Highly recommend!!!!!

Only received half the services paid for. The service provided was as advertised, and was performed quickly upon making contact with the business. However, my rating reflects that the business will not address my concerns about services not rendered. Will certainly follow up with Federal Trade Commission and Better Business Bureau.

Forever grateful to this company, had a surprise emergency bee problem this morning and called them in a panic. The made me a priority and came as soon as they could. So convenient, highly recommended!!!!!! thank you so much!!