Appliance Repair San Francisco or Appliances Giants

So technician Oleksandr showed up to my home. Very polite and professional about his work ethic. He troubleshooted our wine appliance and made the necessary repairs without having to order parts as it didn’t need it. Made it operate like new again.

We recently had an issue with our Bosch dishwasher, which started acting up about four years after purchase. Thankfully, we had purchased the Appliance Service Plan from Bosch, so we were covered. Upon contacting Bosch directly, we were informed it would take around 20 days for a technician to come out and review the issue. However, Bosch gave us the option to call a certified third-party repair service instead, which led us to Appliances Giants/Appliance Repair in San Francisco. From the very beginning, the experience with Appliances Giants/Appliance Repair was smooth and professional. Igor, the technician, was punctual and thorough. He arrived on time, conducted a detailed inspection, and quickly diagnosed the problem. He recommended replacing certain parts to resolve the issue. I worked with Bosch to inform them of his findings. Once Bosch approved the parts replacement, Appliances Giants/Appliance Repair took over seamlessly. They promptly ordered the necessary parts and kept us informed every step of the way. When the parts arrived, they scheduled a follow-up appointment without delay, and Igor came back to complete the repair. The entire process--from diagnosing the issue to completing the repair--was handled with professionalism and efficiency. Igor's expertise and attention to detail made a potentially frustrating situation much easier to deal with. If you're looking for a reliable and professional appliance repair service,Appliances Giants/Appliance Repair is a fantastic choice. They not only delivered excellent service but also managed to do so in a timely manner, despite the initial delay from Bosch. Highly recommend them for any appliance repair needs!

Alexander was extremely professional, knew the appliances and was unbelievably polite. He immediately identified and fixed our dishwasher issue and spent time to determine a quick and affordable solution to our refrigerator door problem. I would have a given him six star review if that was an available option. We will definitely use him on our other properties. He was GREAT!

The tech Sergei was able to quickly diagnose the problem and order the appropriate parts. He was sharp, professional and very knowledgeable. Final repair when parts arrived was quick and he left the workspace spotless. They are very prompt and responsive. Would highly recommend this business!!!

I needed a simple repair on my refrigerator ice maker which only required that the arm regulating the amount of ice be reinserted. The price quoted on the website for a service call was $99.00 which was supposed to be applied to any labor. The labor took less than 15 minutes and I was charged $250.00. THIS IS A CLASSIC BAIT AND SWITCH!! AVOID THIS SITE AND FIND A LOCAL CO TO DO THE SAME JOB FOR A REASONABLE PRICE!!!!!

Greatly appreciate the prompt scheduling of repair. I was informed of the problem and the cost of repairing it. Technician was efficient and diligently completed repair without difficulty. I received a follow up call three days later. I highly recommend company.

Updating this review from 1 to 3 stars since the Management promptly called and discussed my experience and said they they would take the appropriate action post verification. I was given a full refund with an assurance that this won’t happen again. My old review: Eugene Ivanov from Appliance giants came for a diagnostic inspection for $99 to check the clogged drain in my Bosch dishwasher. He came late, tried running the dishwasher for 5 mins and then told me it will cost $450 to clean the drain pipe. He gave no explanation of the breakdown or work involved. He was uninterested and didn’t care about the job. I called their office while he was here and asked if their technician or they can provide a breakdown of the work involved. They just said it’s the technicians call and not based on any pricing standard. I finally paid him for the Diagnostic visit only and sent him away. I was able to get it repaired at half the cost from another licensed technician from a different company who arrived the same day and repaired it in record time. Never going back to Appliance Giants