Appliance Repair Baltimore

My dryer stopped heating all of a sudden. Less than 3 years old. Called GE to send a tech. The tech came 2 weeks later without a reminder around 6pm. He clearly didn’t want to address the issue and mentioned he could just cancel the appointment. Anyhow a few weeks went by and I just asked around to a couple colleagues and friends and was referred to Stan Hao. He answered my call, set the appointment for 7:30am the next day. Came and fixed it. Took about 2 hrs. Very please and would highly recommend.

Stan was very prompt with his scheduling and visit. He kept me informed during the timing window and was very respectful of my time. Stan gave me advice on a possible warranty issue which allowed me to have the control board on my washing machine replaced free of charge. Stan truly looks out for his customers!

I wanted to support a local business, but unfortunately my experience was very frustrating. I called this contractor when my refrigerator broke. He provided me with both a repair quote and options for purchasing a new fridge through him. The quotes for some options of fridges he sent were much higher than what I could find at Lowe’s or Home Depot. After bargaining a bit, I agreed to pay a bit more to keep my business local. When it came time to order, I was pressured for a deposit before receiving a final invoice. The invoice he eventually sent did not match our agreement: it had a higher price and listed the wrong fridge model. That model was actually cheaper than the one I had selected, yet I was being charged more for it. Because of this mistake and back and forth, the delivery date was also pushed back. At that point, I decided to cancel and purchase the exact same fridge directly from Lowe’s, where I was able to get a fridge sooner and at a better price. Unfortunately, when the Lowe’s delivery team arrived, the fridge did not fit through my front or back doors. This made me realize the contractor had never measured my entryways before recommending models, which left me without a working fridge for two weeks while I found one that would fit / wait for it to come in. In the end, I don’t believe the necessary care or attention to detail was taken. I would recommend choosing a different contractor for your services.

Stay away. Stan arrived 2 hours late, called the manufacturer to get the diagnosis (which I had already obtained and told him), I had to follow up multiple times to get a quote, and the quote listed prices for parts that are twice or more than what is available from manufacturer. Seems he scams people by charging the 250 fee up front which he claims goes to price of repair but that price is so inflated, he gets paid either by suckering people into overpaying for repair or, if he fails at that, getting the 250 for showing up whenever and doing nearly nothing. Don’t waste your money on this scam.

I can’t say enough good things about Stan! I called him yesterday about my washer that wasn’t working, and he was able to come out immediately this morning. He quickly diagnosed the problem, found the issue, and corrected it right on the spot. Now my washer runs perfectly again. Stan was professional, kind, and genuine the entire time. It’s rare to find someone who not only knows what they’re doing but also treats you with such respect and care. He does all types of appliance repairs, and I would highly recommend him to anyone in need. If you want fast, reliable, and honest service…Stan is your guy!

Same day request, response and repair. Service was speedy and my dryer was up and running. Noticed the problem while I was washing clothes o/a10:30. Called Appliance Repair who was able to fit me into a busy schedule that same day and I was back in business by 2:30 that day. To say I was pleased would be an understatement. I was ecstatic and highly recommend Stan Hao.

Stan was very responsive in scheduling and kept me updated about his arrival time. He was very pleasant with troubleshooting my dryer issue. He fixed the problem and I will certainly be calling him again for my refrigerator!