Otis Refrigeration Services
📍 Appliance repairs in Cincinnati
Otis Refrigeration Services, located in Cincinnati, offers repair and maintenance for commercial refrigeration equipment. They have demonstrated a capacity to address complex issues, even with older systems, and are often sought after by organizations needing specialized attention. Their focus appears to be on providing technical solutions and reliable service.
Experiences with Otis Refrigeration Services have varied. While some clients appreciate their ability to handle unique challenges, others have reported issues with diagnostic accuracy and invoice adjustments. It’s important to carefully evaluate all options before engaging their services.
Otis Refrigeration Services is in position 10 out of 10 in appliance repairs in Cincinnati
Customer Reviews
Otis Refrigeration Services has a rating of 3.7 out of 5 based on over 9 reviews on Google
I am a volunteer consultant for a non-profit pantry who has a walk in freezer for frozen food items. This freezer is about 50 years old with worn-out entry door. I contacted a number commercial refrigerator services for help but they declined to offer any repair services for a unit this old, until I found Otis Refrigeration Services in Cincinnati Ohio. They agreed that it was repairable so I took a chance with them. I was not disappointed. Everyone in each department I was in contact with was competent, confident, congenial, and seriously concerned about providing a solution at an equitable price. I reasonably expect my vendors to earn my respect and my business, by going the extra mile to meet my company’s needs, and everyone in every department definitely went beyond the extra mile provide a solution to my difficult problem. It is with great conviction I can highly endorse Otis Refrigeration Services for a solution to any refrigeration problem you may incur. Ray Cooke North Dearborn Pantry
called for freezing evaporator. Had to call back to get my invoice adjusted because I was charged for unnecessary items. 2 weeks later same issue came back and I had to call a different company to fix. Imagine paying $2000.00 for them to misdiagnose and "fix" the issue. 11/25/24 invoice number i12872R
Very poor customer service. Do not recommend this company.
A great refrigeration service for organizations. 🙂
Great service!
rude unhelpful staff
Information about Otis Refrigeration Services
Address
Otis Refrigeration Services is located at 4224 Airport Rd suite A, Cincinnati, OH 45226, United States
Phone
The phone number of Otis Refrigeration Services is +1 513-321-6847
Website
The website of Otis Refrigeration Services is: otisrefrigeration.com
Business Hours
Monday: 07:30–16:00
Tuesday: 07:30–16:00
Wednesday: 07:30–16:00
Thursday: 07:30–16:00
Friday: 07:30–16:00
Saturday: Closed
Sunday: Closed