The Plug Appliances Sales & Service

The Plug sold my son a fridge, washer, dryer, and oven and were very affordable. When we thought we had an issue with the washing machine Robert came to check it out quickly - it wasn't the machine but how we were using it. Robert was super friendly and seems like a great guy. Thank you!

THIS PLACE IS HORRIBLE PLEASE STAY AWAY. Bought washer & dryer. Both broke after a few weeks. Called there "free" technician and the man didn’t do a damn thing. STAY AWAY

I purchased a Samsung washer & dryer set about a year ago from here, and I'm so beyond happy with my purchase! Went to just get a replacement dryer for a basic older set I had because mine died on me after 10 years but couldn't pass up the price for this set. For what I paid for the set including delivery was cheaper than had I purchased just one piece of this set from a large chain store. Still had the manufacturer warranty active and also this store offers one as well. I've had no issues with this set at all. Staff was very nice to work with, no pushing to buy something you don't want or need. Large selection of all types of household appliances and affordable. I'll be returning to upgrade my refrigerator soon. If you have any doubt in buying used, don't at least not from The Plug, they're trustworthy and and stand behind their products they sale 100%.

First off everything is wayyyyyy over priced for used appliances! There’s new appliances from Home Depot Sears and Best Buy for the same price with a five year warranty would you rather get something used and get a 90 day warranty or pay the same price and get a five year warranty!! Like grandma always said you get what you pay for ! You quality things when you get Brand New out the box I would not recommend this place to anybody!! Don’t shop with them !!! DONT MY Aunt GOT A washer FROM THEM AFTER THE 90 days it broke down she’s outta of 300 that easy !! Be smart people get new things !! Their building is also ran down it looks like it’s a dope house if somebody has that much money why would the place where they keep appliances looks so disgusting on the inside it could be rats in there!! Got a refrigerator from them through my landlord tell me why the freezer didn’t work. The guy came out and fixed it. The freezer still didn’t work. They tried to bring a replacement. The guy who tried to replace it with a downgrade was very rude and told me that I had no choice, but to accept what they had brought I told them I would not accept it !!! I sent pictures of the replacement to my landlord. Had he told them to take both refrigerators and got a full refund? We ended up buying a real nice one with a five year warranty that works. !!!It was nothing like the one my landlord had brought!!we end up giving them there dirty stuff bk ! And got a refund I’m telling you don’t buy from them it’s a waste of time !!! Proof I don’t lie !!! Now we got brand new one from Lowe’s !!

Bought a washer, dryer, stove and a refrigerator all together. Refrigerator was freezing and it got " serviced" then had to be "serviced" again. Then the washer would not wash, it needed a motor. That was handled. Called about the refrigerator again but haven't heard anything back. Warranty is now up and the washer will not wash again. The owner seemed like he's decent businessman. (Disclaimer: I never leave reviews on anyone's site. ) I actually called yesterday and left a message, seeing as how I haven't got a return call about the refrigerator I probably should accept the loss. Repeat customers come back due to great service and good products.

Great Service , & affordable prices! My sister walked in looking to buy just one thing, Came out with three!!! Trisha was AWESOME! Thanks

We purchased numerous appliances for properties we did work at and we are very disappointed with the whole experience. First there were appliances that we purchased that had to be changed to a similar appliance due to it already being sold and not updated online and we were told it would be similar and better and it was not. The fridge we received was riddled in dents, literally covered in dents on all sides and we were never informed of it being in the condition it was in. When we asked to have it swapped out for a better condition fridge we were told sure, but it would be swapped out for one in even WORSE condition then the one we have! We had to call numerous times and never received a call back, we sent photos of the damaged fridge and we were also very calm and respectful when speaking to the employee but she refused to be pleasant back to us, The employee that we spoke to was very rude and unprofessional and not helpful in any way and she was just fine with us telling her we would be submitting a bad review! We will never make anymore purchases from this place.