Reynosa Appliance

PLEASE READ THIS SO YOU DONT WASTE YOUR TIME. BEAWARE.... 1 star is too many. I was very blindsighted on how unscrupulous this company is. 1 First I called asking if they could repair my stove, in a Wednesday. They came out and charged to "diagnose" the problem, they charged about 125 for thar. They said that this payment would go towards the fixing and that they could potentially fix it by Friday if not latest on Saturday. Shortly on Wednesday they sent me a link to make a deposit for the alleged parts in order to fix my stove. So I paid right away thinking that they would fix it asap. Well it was all lies, I ended having to call them , and then they'd text and call off another number. We'll Friday came and there was a "DELAY." They only reach out after I called and texted them. Saturday came amd they still did not contact to fix even after I text them that I did not feel safe. Saturday, Sunday, Monday all the way to Wednesday passed and nothing. They did not reply phone calls or text. I finally got ahold after I left voice-mails and they said they'd refund me, well that was a lie too. They want me a woman to go drive to some unmarked adress after being lied to, after not having anything fixed. I finally called the credit card company. These ppl lied to me And wasted my time. I absolutely hate making a review like this but I was patient, I was kind and these people do not care. They ripped me off so bad. if you are the reynosa company please do not ripp off ppl that's not ok. PS-look at how they reply all of their bad reviews they never apologize

For peace of mind, sometimes it’s better to just have a service person come out and check everything out then it is to assume the worst. Luis came in And immediately went to the washing machine for which I needed to have serviced and checked it out and found out that it was just a loose screw that was creating the problem. The way the machine sounded, I would have thought that it was time for a new machine. I also asked him to clean out the dryer because it is surprising how much lint does escape and go into places that you didn’t think it was possible. Fortunately, that that’s all been taken care of, and I now have peace of mind that everything should last for a lot longer.

Awesome guy and awesome business. I was moving and needed to get rid of a broken washer so I didn’t have to deal with it. He talked to me on the phone, was very polite, answered all my questions, and gave me all the information I needed. We agreed on a price and he came by quick and picked it up. Very friendly and easy to talk to. I will definitely be coming back to him to buy a dryer as well. Was excited to hear he even does trade in for the working dryer I have. Definitely recommend! 5 stars

I called and scheduled an appointment three days out. They mentioned I’d receive a link via text to pay the initial fee. I never received said text and realized it the day of my appointment. I called to ask them to send it, they took down all my information again, sent the link and said that because I didn’t pay, they gave away my appointment slot. The gentleman over the phone was extremely rude when I was confused as to how them not sending me the link was my fault. I’m so glad I didn’t work with this company based off the way they handled business even before coming out to my home.

Came here from a referral and it was well worth it! Luis helped me with a great washer and had it delivered the same day. He was able to deliver, install, and remove my old washer. It was an affordable price and it came with a warranty. He was incredibly helpful and even got my dryer put into place. Great experience, affordable and local! I definitely recommend calling up Reynosa Appliances before you shop big retailers!

Excellent service. The refrigerator is in great condition—clean, works perfectly, and the price was very affordable for the quality. They also adjusted to my schedule for delivery, which I really appreciated. Everything was quick, friendly, and professional. Highly recommended! Gracias Luis

I like in centerpoint tx and didn't see this card until and week later. It's going to rain so I put my wheelchair charger inside the box...anyway I was given this Samsung Frontier washer and it been a pain in the butt ever since throwing E code. I did some investigating and found it was the inlet valves so I ordered them and replaced it and WOW it's so easy now to do laundry, thank you so much. I'm going to use this company from now on and recommend it to everyone I know. You guys are the best