E-Z Appliance Repair LLC

Worst experience I ever had on an appliance repair! Person who set appt was nice-$90 diagnosis applied 2 repair.*BUT Tech was clueless as to problem! (Asked 4 his card-didnt have one?) He took entire machine apart.* Most of time he was on a long call to co.? He asked many questions with parts on floor, hung up, & sd:"it was the control board"? AND cd be fixed-by HIM $450-80? I was in shock at his incompetence & price! (For a $100-150 part)***A blown circuit bd would show brown where blown, & was 1of 3 things that shd have been looked at w/o call to co! The thermal fuse on the Kenmore 2000 was another likely culprit if no Start-Sound.(1st-SHOULD have tested 3 prong 220 circuit plug*)He: didn't know what he was doing! *I wd have refused HIM attempting repair for $100! Apart from the fact that the part was only $100-150, I did NOT trust this man to repair anything! Afterwards? My ,"Quiet-No Sound" when "ON" dryer-NOW has a RATTLE NOT THERE BEFORE! He was rude, with language difficulties. When he ignored my 1st of 2 POLITE requests 2 cleanup, he ripped the dryer across my tile floor in anger! Now I have a rattling nonfunctional dryer! I ONLY gave a 1 star due to courtesy of person setting appt.***

I had the worst experience ever with EZ appliance. A month ago I was told that my washing machine could be fixed provided they found a part. This is a very old machine. They called to tell me that they found the part but it was going to be very expensive. I paid anyway since getting a machine down into my basement after the previous owner covered over the outside basement stairs is nearly impossible. It took several days and they still couldn't remove the tub so that they could put in the new parts. One day I came home to find the tub gone and a note saying not to worry. I called two weeks later, still no response. Finally the owner called me and told me that the tub was cracked and that it would cost close to $2000 to buy a small washer that could fit down my basement and 3 guys to get it down and hooked up. I agree small washer cost more but 3 guys to get it hooked up? I had already paid EZ $495. I asked the owner about me paying for the parts and he said that he couldn't use the parts anymore and he would eat $200. I gave up. I was left with a gutted washing machine and no parts that I had purchase. Horrible company. In response to this owner; I was told my washer could be fixed and this machine was worth fixing. It did not take three weeks to find the part, it took three weeks for you to tell me the tub was cracked, which I believe was cracked when your service people were trying to get it out. Why else would you remove it from the basement. You were rude and nasty. Where are the parts you installed? Where are the new parts I bought? I just saw old parts and a gutted machine in my basement. This is the first negative review I've ever given. I'm a woman who lives on her own. This was definitely an abuse of power.

I called E-Z Appliance Repair for a broken dryer. They came the next day, flexible to my schedule as I had an appointment in the morning that they originally asked for. The problem was quickly diagnosed, and he had the part in his truck already and was able to repair it on the spot. The dryer now runs perfectly. They were professional and easy to work with, which was nice since we have a newborn and the dryer not working was an extra headache that we appreciate not having anymore.

Came out in a timely manner. Knew exactly what he was doing. Worked hard, fixed the problem, cleaned up. Very impressive !

Cannot recommend these guys enough! Awesome experience. Had issue where our washer was stopping and giving an error code during drain/rinse/spin. Eric came out and was incredibly knowledgeable about the washer I had. He explained how it worked and what the issue likely was. Since I was there with him, he discussed each step he was taking and why, He identified the issue which was exactly what he thought it was going to be and tested what he fixed. Had my washer working as it should in no time. In addition, Eric even called me the next day to check in with me and make sure things were still OK. These guys are great. I think you'll be happy and satisfied bringing them on board to repair your appliances.

I have to say Erik and his staff were honest and fair with everything. They came out diagnosed the issue. Had the parts in a few days. One of the parts was faulty and they had to return a third time at no additional expense to me. The part unfortunately failed again we had called after hours and had a response from Erik before 8am the next morning. He came back out again that day. Unfortunately the refrigerator I had purchased was a lemon. I would never recommend any LG products to anyone!! But would certainly recommend E-Z Appliance Repair to everyone. Thanks again!!

Had a refrigerator in one of my tenant's houses break. Was under warranty, but that company never showed up and left me in a huge bind. I called EZ appliance repair and spoke to Lisa. Amazing interaction, and I am a tough critic. She scheduled me service in under 24 hours, the tech showed up on time and even called my tenant in advance of arrival. Needed a part that they didn't have - they over communicated to let me know when it was coming in and fixed it same day it arrived. Without a doubt the best interaction I have ever had with an appliance repair company. And the price I thought was very reasonable considering the rush and turn around time. I didn't catch the tech's name but my tenant said was polite and punctual. I highly recommend - they are my first call next time I have an issue. Thank you Lisa!