Berrett Pest, HVAC and Plumbing

I forgot his name, but I have a photo of him. This gentleman was very professional, attentive, and polite. I felt comfortable and reassured the whole time. His service really left me with a great impression, and it shows how reliable this company is.

We want to reach out to Willie D at Berrett Pest Control for doing a great job today. We were asked with a text from Berrett to rate Willie D with 5 stars and he would get a bonus. We did rate him with 5 stars because he did a great job. HE DID NOT GET HIS BONUS so shame on Berret for lying to get a 5 star rating!

One of my studio’s has had a mega flea infestation. With multiple trips from Berrett pest control coming out. Unhappy about the flea issue continuing in there, I called them to reschedule yet again a treatment to get them to come out sooner, she had a Tuesday available yet put me on hold and said they could order something stronger for my issues here but would have to wait until Thursday for it to come in. The guy comes today to spray and guess what he used the same last flea treatment stuff and did not know anything about the stuff they said they where ordering me to be stronger. The whole situation has been annoying. First time he came over he upset my daughter by taking active fleas into her house from the flea infested studio where she had to get a hotel for 3 days because she suddenly had a lot of fleas. Of course reasonable if they are hiding and the flea treatment brought them out, but since he was picking them off his body and throwing them down in her house it overwhelmed her anxiety level. I am not unsatisfied but I am also not satisfied with the treatments. I have had to buy additional stuff on my own to spray and put out many times between treatments as well because the spray didn’t work enough to keep hundreds of fleas off each leg after 3 now 4 treatments. I know you need to vacuum and clean up after each treatment as well but it was to severe to even do that. Will see how it is after today’s treatments. But I am not happy about being flat out lied to about ordering stuff that would work better on such a bad infestation.

Adam H. has serviced our home for over 15yrs and he has always done an excellent job! He is very knowledgeable and great with our dogs when they are out.

Exceptional service - Prompt, price transparency and excellent to work with to minimize our business disruption. Braydon was excellent! HIGHLY RECOMMEND!

Barrett HVAC came out in what I’d consider a moments notice to fix my A/C when the heat index was at 110 degrees and my house inside temperature was 87 degrees in mid-August texas weather. I think it’s safe to say they’re a life saver. I was up and running within a few hours of noticing my A/C was out. This is what I call great service.

I had a frustrating experience with Plumber Guy. They came to address a sewer issue, but the job was left undone. I now have waste in my front area, attracting flies, and the sewer cap was left off. They blamed the City of Dallas for the problem, but it feels like they didn’t take responsibility for their work. I’m very disappointed and cannot recommend their services.