Pro Edge Services and Training, Inc

I am not how I was referred to this company because I called the number listed on sticker placed on my heater from a previous repair. The initial lady i spoke with seemed very nice and she told me she would relay the message and someone would reach out for pricing and review of my problem with my heater. The next day a guy named Chuck from from Pro Edge called to schedule a consultation. Chuck came out took pictures of the issue and quoted me a price of $400. He indicated he would have to do research on parts. That was the week of 11/17 he never got back to me. I called him on Monday 11/24 and again he said he is researching for parts and he had a lead. Today is Wednesday the day before Thanksgiving its cold so I called again and Chuck is now quoting me a price of $1300 and he said the parts would take 1 or 2 weeks. I do take accountability for waiting for someone that basically ghosted me. Im posting this because I want to make sure that people are aware that these guys will quote you a price then up the price when they know you are in need. When he gave me the new cost for repair I thanked him for his time and did not go through with the repair.

Friendly customer service and does a great job every time. Answers all questions asked politely. Willing to work around our schedule to not disturb nap time.

I had called this company because the cooler at my gas station stopped working. I needed to replace a part, technician told me the part would be around 200-300 over the phone after lookin at my unit. After he replaced the piece he handed me his phone, not even a printed invoice. $160 for service call, when I made the appointment over the phone no one told me there was a service call and usually if there is a service call it’s only around $50-100. Then for 2 hours labor $390 dollars. The part that he changed was $563!!! In total I was left with a bill of $1,181.33 for a job that should have been max $600 dollars. DO NOT CALL THIS COMPANY THEY ARE A RIP OFFF!!!

they were fast, friendly and extremely helpful, explaining all work they did. Highly recommend them!!!!

Jesus came through for my family and I. He was prompt, very informative and professional. My refrigerator had stopped working and I was overwhelmed with a party that I’m planning for the weekend. He gave me peace of mind explaining exactly what was wrong with the appliance. The price was fair and didn’t break my wallet. I would definitely use Pro Edge again in the future. Thank you!

Came out and did an amazing job, I was very please with their customer service and communication. Our technician was Miller, he was very helpful and I highly recommend if you do go with this company, to ask specifically for him. I will be having this company as my go too for all my AC services. Thank you all for cooling our summer down. God Bless.

Had 4 guys in total come out 4 days in a row for the same problem and ended up spending $1400 for no fix in my unit. Have a local ac repairman here now that has gone through the work that was done by Pro Edge and stated numerous incompetencies in their work. First 5 minutes of the first visit I was told that the motor was blown, which it wasn't. Then the brand new thermostat I had was faulty, it wasn't. And a few more things that I can't remember. Be careful using this company. Everyone was friendly but had a lack of knowledge in their field of expertise.