Suntech Heat and Air

My AC was broken and they were quick to send Rocky out the next day of calling. He was very pleasant, knowledgeable, and professional! I needed replacement parts and a deep cleaning to my AC unit. Best price after calling for other quotes! I highly recommend them for all services. Very thorough and explained in detail with before and after pictures. Fixed it quick! I highly recommend them and Rocky was an Amazing Technician!

I would absolutely not recommend using this company. I had them come out to see what was wrong with my air conditioning system the tech just stared at my system the whole time didn't test anything and told me it was my lower motor. I knew this was a possibility based off research but I was hesitant because he didn't test anything he literally just stared at my system. I asked him to work up an estimate and he went outside paced my yard for a good amount of time on the phone. Came back in still on the phone I felt like I was intruding in my own house with the looks he was giving me so I walk into another room for a second. I decided this is my house he's not going to make me feel uncomfortable at my house. I walk out to the living room and go put something in my kitchen he then tells me without making any eye contact at all that the blower motor was going to be $1,800. I asked him how much the part was and he said 500 and I said so you're charging $1,300 for labor. He said yes ma'am. I asked him how many hours this job was going to take and what their hourly rate is and he said I don't know my boss told me to charge that much. I then asked him if I was going to be emailed a written estimate because based on my research and my system this seemed like a lot. He said I don't know what you're talking about. And I said I would like a written invoice sent to me so I can see what I'm being charged for. He again said I don't know what you're talking about so I called the office and explain what was going on and was told that she would escalate this and remember if management would be in contact with me immediately. She also said I could send the tech on his way and that if they had to send a different tech out they would. Well I had a feeling I should call around so I did I'm glad I did because over 24 hours later I'm still waiting on a call from a member of management but they have harassed me several times by sending requests for surveys. The second company I talked to so they couldn't give me an estimate over the phone but the amount seemed like way more than it should be and they wouldn't pay it for the job. The next company I called sent someone else for a second opinion estimate free of charge. He was very alarmed by the price and the behavior of the tech. He had a team at my house in less than 2 hours and they immediately started testing the components. while testing the components it was discovered that there is not an issue with my blower motor I had a loose wire connection. So not only was this company trying to overcharge me but had I gone through with their suggested repair I would have paid $1,800 and still not had a working system.

Mike Nelson worked hard to complete our plumbing repair for a fair and reasonable price. He was kind, thorough, and explained the process each step of the way, being careful not to overcharge. He arrived on time and his customer service skills are excellent. I would highly recommend this company and Mike Nelson to others.

Adelman was super patient and took his time explaining everything about my HVAC system. He didn’t rush and made sure the job was done right. I really appreciated how careful and thorough he was, highly recommend him

Suntech is who I will call if I have any issues from now on. Our service tech, CJ, was extremely polite, he had a smile on his face the whole time he was here. Suntech was recommended to me by a friend and I would recommend to my family and friends also.

We have 2 units and I chose Suntech because they had a promotion to do the annual maintenance on our heaters. Brian was the tech who came and he was very thorough and professional. I was very pleased and will use them again.

Xavier and Josue did excellent work and answered all of our questions. Great attention to details and they made sure other issues were addressed. Here’s a pic of the finished job.