Cozy Solutions

I have been in contact with this company going on for about 2yrs now.. I never had a problem with them coming too fix anything. Every company be busy, and sometimes get backed up with work. Just try calling again or emailing them, I’m pretty sure someone will get back with you.

My warranty company contacted Cozy Solutions for a water heater leak in the attic. They called promptly and scheduled to come out the next day between 9 and 1. At 1:30 I started calling them, I left a message. Called them a couple of more times. 2 hours later called the warranty company and let them know. They called Cozy Solutions with no luck. Around 7 I had to call the warranty company back to let them know that I never heard back from Cozy Solutions and they contacted another company to come out. Will not recommend Cozy Solutions.

Very courteous and fast installing my water heater, explained everything I asked. Bryan and Ty were very professional.

My home warranty company assigned them to my claim on a Monday. They were supposed to come the next day… I took off work and never heard from them. I called them multiple times and the warranty called multiple times and they did not answer. I wasted a full day off. I called my warranty on Wednesday morning and they finally got them on the phone. Magically they called me. I told them that they had to come on a Saturday because I could not take off work again. The owner told me they would contact me on Friday to set up a time. Guess what… no call!!! I called my warranty company Saturday morning and they told my warranty company that they would be here between 11-1. At 2 I called my warranty company telling them that they had not showed up and will not answer my calls. The warranty company called and could not get them to answer. I would not refer Cozy Solutions to my worst enemy!!!! This is beyond unprofessional and unacceptable!!!! How can you run a business and not even have the common courtesy to answer a call or even just tell the truth?!?!?!?! I own a small business and I would never ignore a customer!!!!

My shower and bathroom sink constantly had clogging issues. I had issues with water pooling in my shower for months! Anthony cleared it up right away, and I am so thankful!!! He is very professional and knowledgeable. He resolved my issue quickly and efficiently! I absolutely recommend hiring him for all your plumbing needs! You will not regret it! 10/10!!

Anthony was an absolute pleasure to work with. My two sons are both in the phase of "let’s flush everything down the toilet" and decided to flush a toy. Anthony was able to unclog it and remove the mini fireman action figure that made its way down the pipes. He was very friendly and provided very fast service! I highly recommend him for any and all plumbing needs!

Anthony and his associate came and worked efficiently. They explained what was going on with my washer and shower and even went to get the parts needed. They have gone above and beyond to ensure I was taken care of. Really great service. Would recommend them to anyone and we will be using them again!