AccuTemp Refrigeration

I’ve learned to always research the companies I allow into my home, especially after hearing about fraud networks in Arizona that sometimes use home services to gain access to households and later targets them through social engineering. Because of that, I try to be extra careful before hiring anyone. I first noticed this company after seeing several of their trucks placed outside different residences in a high-end, gated community in North Scottsdale. That seemed unusual to me — it could simply mean they’re very good and in high demand, but it also made me curious enough to look into them further. In my search, I saw that the owner is also connected to other businesses, including entities classified under investments and investment advice. That may be completely normal, but for me it raised questions. My personal takeaway: as with any company that provides services and has access to your home or gated community, it’s smart to be mindful. Ask questions, and be careful about what personal information you share. Arizona has had its share of social engineering schemes, so I believe it’s always better to be cautious about who you let into your home. And if you happen to encounter unusual investment opportunities or unsolicited pitches later on, I’d personally take that as a sign to be extra careful, there’s been some strange activity like that throughout the Valley. .

AccuTemp is an incredibly honest and trustworthy company. We had the company install three A/C units in our home and rental property. At some point during AccuTemp installation or a service inspection, a wire was put in the wrong spot in the A/C unit at our primary residence. After some time that wire shifted a bit and the high voltage shorted out several components of our A/C system. AccuTemp diagnosed and fixed the problem. The most impressive part was Chris and Pete were completely honest with me about what caused the problem and the company ended up charging us zero $ for the parts and labor to fix. They could have easily lied to me about the issue and what caused it, but they didn't. BEYOND WORDS IMPRESSED ALL AROUND! I definitely recommend AccuTemp to my friends and family. This is not a paid advertisement, just an impressed customer.

I am a person that reads reviews like crazy and sadly does not post enough, but I absolutely have to post about my experience with ACCUTEMP. My husband and I have collectively owned four homes in the valley over a 25 year period. We have purchased AC units and we've always conducted regular maintenance in the past. We have interviewed and hired HVAC before and have never had such a great experience. Our current home has actually been in the family since 1974. We have always maintained it although we have used a couple of different companies over the years since we moved into the house about seven years ago. During that time, we have gotten various quotes to get a new unit, to work on the existing one etc. Of course no one is chomping at the bit to spend the amount of money that it costs to replace a unit so we have had various repairs to prolong the magic knowing that we were on borrowed time. The repairs were not cheap and ultimately did not yield what we were hoping for. Mid August, like many others, our house became extremely hot and our unit was working constantly. We were a few days outside of our warranty with our previous company and they came to look at the unit briefly and charged a service fee to do so after some admittedly botched work from the year before and while knowing we were on the market for a new unit. We shopped around and we had been recommended to ACCU TEMP by several neighbors and other customers from different parts of the valley. I immediately liked the fact that they have been In business for a long time, with great reviews and they are a locally owned family run business. We received a return call immediately. Siubhan coordinated our appointments and was with us throughout the entire process. When we were given a time for service, every person we dealt with was there promptly with a professional, friendly demeanor. Our first interaction was with Brandon. I've never had my home evaluated that way when it comes to installing an HVAC. For starters, I loved the fact that ACCUTEMP sends you a picture of the service provider. I know this does not normally happen, but it was really nice to see who is showing up at your door. Brandon measured our windows and looked in every room in our house. He was here for two hours assessing airflow, structure etc and asking me questions about our day to day concerns with temperature needs. He took tons of pictures and video and showed me that we actually had a leak in our attic where all of our cool air had been blowing! It had clearly been that way for a long time and it was never mentioned bv the previous company we had worked with. We were provided with multiple options and everything was explained very clearly. There was no doubt that we were going with this company. Joe spearheaded the project. He arrived at 8 AM on the dot as expected though we were given a two hour window (8-10)and he explained the entire process. I've never had work done where they were so conscientious about our home. It almost felt like it was cleaner when they left. It was a big project and they gave me a two day window but it was completed within a day. IWe are thrilled with the unit we chose. I can't say enough about the service providers that came to our home. Joe and the entire team were amazing. This is clearly a tight run ship. It gets better. They send out other technicians to review and evaluate the work that was done for quality control. This is all included in your initial quote which was reasonable and industry standard. No other company was offering this. They spent an additional two hours looking at the entire system to make sure it was doing exactly what we wanted. Everything was explained and I feel like they left us with an open door to call and ask any questions. Simply put, ACCUTEMP is absolutely awesome. I wish they would open branches in plumbing, construction, tile work etc. They clearly take great pride in their work and their team was a joy to work with. If you are in that stressful position of having to get work done, look no further.

My experience with Accutemp has been a nightmare that I can't wake up from. They installed a Carrier 4 ton AC unit on my roof and did the modifications they insisted had to be done. The humidity levels in my home have been 40-45% since June 12. This is destroying my health and my home. Nobody outside of Accutemp employees think that is an acceptable humidity level in the Phoenix metro area, even with higher than average humidity during monsoon season. When the outdoor humidity is 14%-17% it should not be over 40% indoors. With several large dehumidifiers running and I am taking 4 gallons or more per day out of the indoor air, it is still 37-38% humidity indoors! The office staff has great difficulty in communication and very much lacking in customer service attitude. Run from this company as fast as you can.

The AccuTemp group, Joel P., Randal P., and Joe M., were great. They were courteous and explained the steps they were working on, including pictures and videos. They cleaned up the work area well. I appreciate the recommendations they provided. Great team. So far it’s been a great experience with AccuTemp.

We highly recommend AccuTemp for your HVAC needs. The team is extremely knowledgeable and helpful. It was a delight to work with them. They were thorough and efficient from beginning to end. We were impressed by their commitment to going the extra mile. Choosing a knowledgeable professional is essential for a proper installation. They also taught us that proper sizing and air flow are crucial for optimnal performance. Thank you for your great service. Maggie & Jim Carney

I had the best experience with AccuTemp. They installed my new AC unit and it was seamless. The two men who were her installing the unit were the best. Anthony and Randel were the most awesome guys. Now mind you its 110° outside and on the roof it was 190° or more. But they were happy the whole time. If you need THE BEST refrigeration company, look no further than Accutemp. Thank you, Kay