Tech24

Tech 24 is available for equipment repairs with minimal notice and resolve issues quickly. In particular, Shaun Lopez is responsive, helpful and very skilled at repairing any/all hot and cold side equipment. I would recommend calling Tech 24 for any commercial equipment repair or installations.

Terrible company! So we have someone come out, good person and tries to fix and do a repair on a freezer for us. Next thing you know the freezer is still not working and then a different rep comes out and then states to us that they can’t fix it because it’s not supposed to be in food trucks when they should’ve said that from the beginning. Now we are trying to fight with them to get our money back as well get someone else and now we are going to get the $1500+ spent on them to get our wasted money back on something that still doesn’t work.

Jonathan did a great job servicing our ice machine. He was very informative of all of his finding and what he was doing.

When our commercial freezer went out, I had a different company come 4 different times in two weeks. NEVER fixed the problem. They were rude and had the same answer every time. TECH24 was very professional, detailed explanation, and got the job done the first time. I recommend TECH24. THANK YOU

Highway robbery!!!! Worthless service request! Trip Charge, Simple, diagnostics, and cleaning $420??? And our machine was never repaired Because they didn’t understand what was going on with it!!! Billing department doesn’t answer their phones. Neither do they return calls..

My experience is similar to others, call and let then know the exact model number of the broken piece of equipment along with what was broken ( obviously a thermostat, common to go out on commercial grills) they came out to check it and charged trip free on top of an hour labor which they weren't in the store 5 mins. Replaced the thermostat weeks later and charged $700 in parts for a thermostat that's less than $200 anywhere online. While completing the repair they broke another piece and just ordered it and came in and replaced it without authorization and charged anyways. We are into it for a bill of $1,467 for a thermostat replacement. Their trick is they need a CC number before scheduling the appointment so they can charge you whatever without your approval. Called back to figure out why we were billed so much. Charging multiple 1.5 hour labor charges when you are in the building 5 minutes is criminal.

John, who services Northern Arizona can fix any piece of kitchen equipment. Use them every time at our country club. Highly recommend Tech 24 in Northern Arizona!