Appliance Repair San Jose - PL

The mechanic was very efficient and knowledgeable and friendly, however he had to change the arrival time twice, I basically was staying home from 12pm to 1/4 to 6. He then fixed the problem in1/2 hr, for which I am thankful and grateful. Thank you Ivan!

No customer service here at all. Avoid hiring this company to work on your appliances. They will take your $140 and leave your issue unresolved. I hired them to fix my dishwasher, which wasn’t draining properly. The technician claimed it was a plumbing issue, which was far-fetched. He removed the hose to drain the water—something I had already done two days before—but didn’t actually fix anything. He told me to call a plumber, so I did. The plumber confirmed the problem was with the dishwasher, not the plumbing. The technician failed to check or clean the air filter, didn’t push out or reset the dishwasher, and didn’t inspect the filters himself. He promised to return if the problem persisted, but when I called to follow up, the company refused, stating, "We only fix appliances." That’s exactly what I paid for—fixing my dishwasher! This was a poorly done job by someone who didn’t take the time to properly address the issue. Save yourself the money and frustration and stay far away from this company. Not worth it.

I want to share my positive experience with a home appliance repair company. My dryer started making a lot of noise, so I contacted this company. The technician arrived quickly and efficiently fixed the issue at a pleasantly low price. I'm very satisfied with the result and service, highly recommend to everyone!

Sergei did an excellent job I couldn't have asked for anything better .he was professional, and pleasant to m talk to .he answered and explained everything that we asked of him as well as future service which we plan to have him personally come help us out if he is available. he also was able to fix our stove and will be coming back in a few days to complete it. I will be using your Company going forward I will recommend to my neighbors that they should use your services. Thank you, have a great day . Sincerely. Mr. King

I had a terrible experience with this technician by name restaurant gore he arrived late without any notification and had an unprofessional attitude throughout the visit. Instead of explaining the problem clearly, he was dismissive and rude when I asked questions. It felt like he was rushing to leave rather than doing a thorough job. To make matters worse, the issue with my stove wasn’t even resolved properly. When I tried to follow up, his responses I was curt and unhelpful. I would not recommend their services to anyone looking for professional and reliable stove technician

They were suppose to call and discuss the repairs needed because it is a rental and still no call from the service guy. They are quick to post invoice and demand payment. I am the landlord and never heard from the tech at the service call. I did not get an invoice or repair statement until 2 days later as to what was wrong and that was prompted by a call from your office to pay. If you say on the phone that the tech will call you onsite and might be able to repair at time of service call they need to be in contact with the owner. Your service call number should not be in charge of the repairs.

My dryer was not heating and I needed fixed TODAY. Luckily, Appliance Repair had a technician who came within an hour of my call. The damaged part was replaced, the dryer cleaned and it was running beautifully in less than 1 hour. I will definitely use this repair service again. Excellent work! Thank you.