Sears Appliance Repair

The technician did not fix my washing machine in addition to that he took all the pre-ordered parts and did not install them. He also labeled my service completed and I had to call my home warranty again to start a whole new contract. Terrible terrible service.

He was a very nice guy. He answered all my questions. He was very professional. The best and most important thing here, is that he saved my unit and I was able to save several thousands of $$$$. In having to replace the unit. Thank You, so much.

Love this Tech!! Very knowledgeable, professional, nice demeanor. Fixed the issue with ease, and timely. Would like this tech if I have any needs in the future.

Ray was the best! Very knowledgeable. He fixed my DW perfectly. The World needs more repair men just like him!

The serviceman flexibility was greatly appreciated, and he demonstrated excellent communication skills. Prior to the appointment, I was asked to provide some information about my appliances, which allowed him to be well-prepared for the job. Even though his car battery died, he called to inform me and still managed to arrive on time. Once he got here, he inquired about my concerns and addressed them clearly. Finally, I was promptly informed when the service was completed.

Three days ago, a technician stopped by to investigate my HVAC system, and I was told to expect an update within 24 hours. Despite this assurance, I have received no follow-up. I have called multiple times and left messages without any response. This lack of communication and resolution is unacceptable. My air conditioning system remains nonfunctional—neither heating nor cooling. The cold weather has already made my son sick, and this is directly impacting both my family’s health and my ability to work.

We have had two people come out to repair a brand-new Dryer and it still doesn't work. Smoke is now coming out of the dryer.