Carlson Plumbing

I called this company I told them what was my problem he answered with a bad attitude just to tell me he would pass he can’t fix water leaks lmao Where is the great customer services they are proud about? Money isn’t a problem for me. Don’t recommend this clowns Now they talking bs about third parties vendors, brother I’m the owner of the property I was asking you to fix all you needed was a good debit or credit card I got people willing to pay cash for me in Topeka you guys don’t have manners how to treat customers instead of talking bs ask your clients more info then talk all you want clowns

I needed a plumber late Friday pm and they were able to take care of adding a new flex tube to my hot water heater. They called me back to say someone would be able to come out. He was extremely thorough and spent time checking everything out. Although, I assumed I may need a new hot water heater he took the time to show me the various indications that reflect my water heater was fine and didn’t need to be replaced. Honesty goes a long way with me! I will call them again in the future when I need a plumbing company.

Plumbing repairs consistently haunt me if I go DIY. Carlson did the plumbing on the house at construction (spec home) and I've only ever called them for plumbing work. Rates are reasonable, scheduling is convenient. They consistently treat me one of two ways...If I ask for solutions, they offer them. If I ask them to do it my way, they go that route or explain an alternate option. Will continue to call them for my plumbing needs.

The man on the phone seemed nice enough, I suppose. Our pipes had busted along with most of the rest of is in Topeka, I called to see about scheduling an appointment, said "nothing today." I asked if he could tell me when so we could get an appointment set, "I wouldn't know without looking." ..... I sat there in silence for a few awkward moments before I said ok. He then asked if there was "anything else I could help you with" .... Really? Doesn't seem interested in getting more business and if he was fully booked, he had a less than professional way of informing me of that. I still don't know when his next available opening is.

If I could give a rating of 0 stars I would. I had some emergency work that needed to be done in Topeka and after calling Carlson he was rude, told me he wasn't available, and hung up on me. If you need a good, polite plumber I would suggest using McElroy's Inc instead of Carlson.

Interactions with Kris, the owner, were unprofessional and rude. He told me he was booked up for the week and never responded beyond that. That's fine, there's plenty of better plumbers in the area.

The Carlson tech person came out to our home, looked over the work site in our utility room, as far as re-routing our washing machine drainage system, and then left without providing me with a job completion estimate. He said that he would send me a text, but have yet to receive it.I would rate this company as poor. I even tried leaving a online inquiry, as to getting my estimate, with no response.