Carolinas Finest Plumbing Company, Inc.

Their driver operating the vehicle with license plate # ZN 3273 driving extremely dangerously, cutting in and out of lanes and nearly causing an accident in Conover on a 45 mph road.

Called them early than morning, and they said they would have a plumber there by 2 in the afternoon. Plumber got here and was able to determine the issue within moments of arriving. He broke it down to me exactly what was going on, and made sure I understand fully. He then took me through step by step on how to fix the issue in the future if it were to happen again. He also suggested in the future to upgrade to a bigger water tank, or add riser to the tank to prevent the issue from occurring again. Lastly, he also encouraged me to use a degreaser to help clean my tank, and on top of all that, he gave me a great deal! Would totally recommend, and will definitely use them to service plumbing yearly!

Company is a radically over priced., we called them out for a repair, they came and fixed it,$300 then called them back as the issue resumed. He charged another $300 to repair the repair all of 5 min in the building, had to call them back as the problem still exist, now they want $950 to install a new sink..., however not no more. The 1 star is for Customer service which is good then they screw you on the over pricing.

Carolina’s Finest Plumbing replaced two water heaters in my home. Later we found out that the soldering at one of the pipe fittings was faulty and spraying water. The company at first admitted that they had installed the water heaters improperly. However, when dealing with our insurance company, they denied that they were responsible for the resultant water damage. I can accept that people make mistakes, as they did in their installation. But for them to later deny responsibility because it might affect their insurance ratings, I find that despicable. Of course I will never trust that company again. I encourage all others to stay far away from Carolina’ Finest Plumbing. Their plumbing is lousy, and their ethics are much worse.

Cyrus, the plumber for this company is the rudest individual I’ve experienced in quite a while. He came out to complete a job at our property and didn’t want to complete it because "he would get home too late" even after he said he was on call for the night. When I asked his name after our interaction, he refused to provide it. He left the property without doing the work and now we’re in a predicament because of his actions. Whatever you do, stay far away from this company! We will no longer be using them at our property.

We used them to replace some toilets and put in a new shower for us. Everything along the way went wrong, but they fixed what they said had gone wrong. Afterwards we realized what a poor job they had done. The shower wasn’t installed correctly, the window is partially blocked, the caulking was terrible, and the the shower they recommended to install is not what they said it would be. We called multiple times to have them fix the caulking because it was hard to clean the brand new shower. They never responded. The shower they installed is not an improvement, other than it doesn’t leak. It is harder to clean than my old shower, so I wish I had not gone with their recommendation.

The only reason I'm giving 1 star is because they did fix the problem, but it was a nightmare dealing with this company. I had an issue with another contractor driving heavy equipment over a pipe in the front yard which backed up my sewage line. This company came out and replaced that section of the pipe at quite a high price. Dealing with the insurance company to get reimbursed for this expense and the plumbers refused to call me or email me back after numerous attempts. There were some roots in the line, but those could have remained for several more years without issue and the plumbers refused to agree this incident was a catalyst to the problem. Very unprofessional!