Disaster Services Gilbert

I was very impressed with Van from Disaster Services Gilbert. I had a flood in the bathroom and he was able to come out quickly. He was professional, friendly and sent texts letting me know his estimated arrival time. He was informative and thorough when answering my questions about the process. He worked diligently to clean up the flood. I highly recommend Disaster Services Gilbert when disaster strikes!

Van and his team are super professional and passionate about the services they are providing. They care about the customer and work quickly to make sure that the damage is mitigated and dried out properly. I would recommend this company to anyone.

I rely on reviews like this so I wanted to share my experience. I found a dishwasher leak I thought was minor and I could handle myself. After a few days of my own fans and the purchase of my own moisture meter, I realized a lot more drywall was wet than I initially thought. After calling another company that wasn’t moving at a pace I felt the situation warranted, I called Disaster Services and had Van come out for a free consult. I wish I would have done that several days sooner! He was quick to explain my options from continuing the DIY route to having him help with or without insurance. He even got down on the floor and started knocking out toe kicks with me right there so we could see what was going on behind them before making any decisions. When I decided to have him help me without going through insurance he was very accommodating to my budget and minimizing where drywall cuts were so it would be easier to repair. If you are considering handling this yourself have Disaster Services come out anyway, they can point out things you miss and catch it before it turns in to a bigger problem. I would not hesitate to have Van come out again for any issue big or small.

My insurance company failed me. They didn't let me know the steps required when I arrived home to a flood. After 24 hours had three mitigation companies discuss the process. Most play off of you emotions and weakened state. Van with Disaster Services came in and went right to work marking all damaged areas. There was no pressure and very much compassion to our situation. Van explained that all wet needs to be removed and fans/humidifiers need to be running asap! He offered to leave fans running for free no matter who we chose. Boy did we make the correct choice going with Disaster Service. The crew was professional and so hard working! They boxed and moved all our belongings. They spent a couple days removing all wet drywall, insulation, and wood. Then a large amount of fans and humidifiers everywhere that dried our house out quickly. Van was there every day overseeing the cleanup and testing for moisture. Van answers the phone every time I called 24/7. Vans compassion and dedication put us at ease and took all the stress away. I would rate Van and his company 10 starts is possible! I highly recommend and wouldn't use anyone else!

If you need a wonderful restoration company this is the place to call! We had a roof leak, he came out the very next morning and put a fan where the leak was at. Great guy to work with! He checked my entire house to make sure there was no other leaks with his camera! Great prices as well! Thank you Van!

So glad we called Disaster Services Gilbert! Van helped make an emergency situation much easier to deal with. He was professional and on time, even answering each phone call, which is rare these days. Highly recommend!

During our 40 years in the valley, we've never had a team/company take such excellent care of our needs! We had a silent leak under the bathroom sink which caused damage and microbial growth. John came to our home and instilled confidence that we could put the job in his hands which gave us peace of mind. Don't hesitate, call Disaster Services! We almost tried to do it ourselves - yikes! We would have missed so much and we'd be doing it all over again until we got it right. We are sooo very grateful to Disaster Services especially John Butler and his team!