EcoShield Pest Solutions

Thanks to Ernesto

company drivers extremely untrained, always cause congestions at receivers and checkins. this one cant find his drivers license and pickup number. You need to better train your drivers so they dont waste our times.

The technician noted that he got all the cobwebs and made the outside of the house clean, but yet I found all of this outside of my house. This company charges too much for someone to come out for 10 minutes and not do their job. This company is a scam go somewhere else.

Got suckered into signing up for services as a new homeowner who didn't know better. The service was fine - the first few times I definitely could tell there was a reduction in bugs but after that I don't actually know if anyone actually ever came and did anything. My porches and patios and garage are still covered in cobwebs, and most of the time they didn't even try to go into my backyard or garage to spray. I contacted my original sales rep to make sure nothing renewed after my contract was up, and he assured me that someone would contact me directly to renew and that nothing would auto-renew. Fast forward, never got contacted around the time my contract was up, so I emailed them directly to confirm that my account would not renew and that I would not get charged for any additional services moving forward. I got an automated looking email basically saying they suggested I not cancel, which I didn't address because I was firm in my decision to cancel. Less than a month later, someone showed up at my house to perform service and my account was automatically charge. Not only was I charged but no one was home and my gates were locked, which means the service wasn't even fully performed (have the house + entire detached garage is out back). I then got another notification 3 months later that I was due for a service (I thought I had cancelled???) I followed up on my initial email from 4 months ago reminding them that I had cancelled in writing, so I did not wanted services or charges. I then was met with a response that I had to call customer service to cancel and that I would have to pay a cancellation fee if I did cancel. I have now spent over 45+ minutes with customer service on hold and getting transferred multiple times to various teams and their customer service team has now tried to pitch me several times on postponing services and a 40% reduction in costs to stay a customer. They make it nearly impossible to cancel once you sign up. I'd highly recommend going elsewhere or doing it yourself.

If you look at my history of reviews, I love to give great reviews. However, this company is a scam. After they sprayed, we had so many wasp nest, more spiders and so many more ants. When I asked them to cancel our account, they came out two more times and charged me for it. When I called to speak to someone, they kept me on hold for over 15 minutes. Then asked if I would like them to come out again. They did not listen to me. They kept saying I needed to talk to someone, but they would not let me talk to whom I needed to. I declined having them come, there is proof, and they still came out. I do not recommend using this company.

We've been working with Ecoshield for several years. They are always polite, professional and competent. If it were not for Ecoshield our Ash tree would probably be infested with Emerald Ash Borer. Recently Brett came out to help us deter raccoons and wasps. He was professional and knowledgeable. He did a great job and willing to ensure we are taken care of. He's the latest example. All Ecoshield representatives have been great.

Well the initial application does not seem to have worked perfectly, the Eco shield team and Belle specifically have been most helpful, courteous and professional. I am totally satisfied with the customer service to this point. However, the problem still exists after three treatments. Your team is scheduled an appointment for Monday October 6th for another treatment. If this one does not work, I'm going to have to cancel my services for the future. On the bright side, Harvey and everyone that I've met from your company has been completely professional and have tried to be extremely helpful. I appreciate that. It's the only reason I've given you the chance to fix the problem one more time. Hurry his professional, kind and courteous. It's a pleasure doing business with someone like him.