Prime HVAC and Electrical

Super grateful for Prime HVAC & Electrical this morning! My A/C went out yesterday and I called Tyler Woodard and he had a guy out within the hour! It’s too hot to not have air and they take that very seriously! So grateful for them taking care of us and waking up and needing blankets this morning. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Highly Recommend!

I had a great experience with Prime HVAC and Electrical! They really worked with my budget and gave me several options to address the issue, helping me choose the best solution for both my situation and finances. Scheduling was super easy; even though I reached out last minute, they still accommodated my schedule and budget without any hassle. Their professionalism and flexibility made the whole process stress-free. I’ll definitely be referring them to friends and family in the future.

Taylor called to let me know he was on his way. He showed up when he said he would and upon arrival he offered to use shoe covers. He introduced himself in a friendly manner. This young man was professional, kind, considerate and communicave. When he was unsure of what was going on he called Tyler, the owner, for input. Tyler came out to look at things and figured out the issue. The cost was very reasonable. I would HIGHLY recommend Prime HVAC and Electrical. As a female I hesitant to have men in our home when my husband isn't here. I felt very comfortable and safe.

We’re very pleased with the service received from Prime. Bailey was so easy to work with in scheduling service and responded quickly to my request. I really appreciated the text received the day of with the Techs picture, name and ETA. Bradley, our tech, called to let us know he was on his way and arrived with a smile on his face. He was very polite and took the time to explain what was wrong with the AC unit. He fixed it quickly and made sure everything worked as expected. We could not be happier with the service and will gladly recommend them.

Prime was assigned to me through my home warranty company, and I’m very glad they were. From the initial scheduling call to the technician’s arrival, everything was handled quickly and professionally. Drew Goodwin arrived on time, in uniform, and clearly knew his craft. He diagnosed and repaired my HVAC system efficiently, and my home is comfortable again. I’ll definitely use Prime in the future—they’re now on my radar for excellent service and professionalism.

This company is amazing! The staff is very professional timely and responsive. The Technician (Taylor) is the best technician we have had working on HVAC issues in 20 years. He is knowledgeable and it is evident he has a high degree of skill. Mrs. Bailey who works in the office is very responsive and makes the time to check on customers. If I could give more stars I would.

Had a simple HVAC warranty issue, or so I thought. Bradley came quickly, diagnosed it and found an electrical problem. Electrician came and fixed that then Kyle came with new equipment. Then, another electrical problem, which thankfully got resolved quickly. The replacement part was ordered by the warranty company and was defective! PRIME's Brittany and Whitley took over, got a new one ordered ASAP and got us back up and running. All of this started before the 4th of July, so you know it was hot! I would definitely use them outside my warranty if another issue arises.