Tri-Star Electric Inc

While I can't speak to their electrical work, if this is in fact, one of their fleet vehicles (TSTAR16 - talking to you), I can say they are completely and irrevocably rude and inconsiderate. In the HOV lane, with no one in front of them, but an entire line of vehicles behind them on I64W on 3/26/24. If the drivers are this inconsiderate and impede traffic so brazenly, I wonder what shoddy work they might also be responsible for.

This is the most unprofessional business I have ever dealt with. The supervisor or owner actually use profanity to me regarding what I wanted done to my home. They tried overcharging me and at the same time offered me a discount. But the price was still ridiculous. If anyone have any dealing with this incompetent company be sure to get a second opinion just in case. I wish there was a negative rating option.

While my experience was not as bad as the other one star review I do have Tri-Star to thank for 3 months of $500+ electric bills and my house climbing into the lower 80's every afternon this past summer. We were connected with Tri-Star through American Home Shield (Another waste of money). My wife first had them come out in June when the downstairs A/C seemed to stop working. They topped the system off with refrigerant, charged us a couple hundred bucks, and went on their merry way. A month later in July I returned home from deployment and noticed that the A/C was not working near as well as it had the previous summers. I felt the downstairs vents and noticed that while the air seemed to be cold it was not blowing near as hard as it normally would. Another call to Tri-Star and another visit. They told us that the A/C was working as well as it should and our system was just unable to keep up because of the abnormally hot weather we were having this past summer. They also said that the system was getting less efficient at about 13 years old. Another month later in August when the abnormally hot weather subsided the A/C was STILL not getting our house below 80 degrees in the late afternoon despite the outside temp being in the low 80's. ANOTHER call the Tri-Star and the tech said he was positive that my A/C was working as it should and that I just needed a new one so he came over to give me an estimate. I never did receive that estimate but while working around the outside of my house I noticed that the air coming out of the sub-base vents was colder than the air in my house...... sure enough upon investigating under the house I found the supply line from the A/C disconnected and more than half of the air cooled by the A/C was being vented below my home. After reconnecting the vent the house immediately cooled down and has been fine ever since. Thanks Tri-Star for being so completely inept as to not even check the vent lines before deciding I needed a new A/C, costing me over $1000 in electric bills, and making my house completely uncomfortable all summer long. If I could give you zero stars, I would.

Pete was very friendly and knowledgeable. He diagnosed the problem and got us up and running for the meantime until the replacement part arrives. Thank you!

This place doesn't even deserve a star. They are the worst company ever! Dont let them rip you off because that's what they are going to do! Technicians are rude and unprofessional!

Great company. Service was fast and job done correctly. Not much more I could ask for.

Their drivers are rude and dangerous. Company did not reply when I reached out through their webpage.