Better Business Bureau of Chicago & Northern Illinois

Please do not do business with this company we paid into this company and all they did was deny our claims after doing everything we were told .they lied about sending us emails, most of their customer service Reps are very rude. When asked for a manager I'm told the managers are unavailable and that someone will contact us never got a call back until today. I will be filing a complaint with the BBB this company isn't worth 1 star but it's the only way to leave feedback. BEWARE Of this Scam company. They lure you in with false information and none of the service Reps no anything about the warranties they provide. Maybe American Dream Auto should be called American Nightmare . Due better because consumers shouldn't be going through this and paying into a company that won't provide services

Denied posting my review about a company in Morris IL since I wasn't technically a customer and paid them. Thats pretty pathetic. They did the roof of my mother's home though and I have camera footage of them being ignorant. Thats not good enough or counts? Every single review on bbb, trust pilot, Google, and anywhere else should be posted. People should have freedom of speech. And just bc a company or website doesn't like what you say that doesn't give them the right to not approve or take down your review. Karma to bbb and the guy that emailed me denying my review.

This was my first time submitting a claim. They acted on it promptly, and my case was resolved in about a week. So far, I have been impressed with the speed of which this was resolved. I only wish the business I submitted a claim on would have an ounce of professionalism and promptness. I have been working with the business for months to resolve and the BBB accomplished it in about a week. Thank you!

I reached out to the BBB because I wasn’t having any success with the business. It appears as soon as the business saw the complaint they resolved my issue. The process was fast. My brother recommended that I use BBB and I recommend it to others when businesses ignore your request. Especially when you have paid for services that were not rendered as expected.

Recently I've had to reach out to the BBB for several complaints. Each incident was handled with Professionalism and Speed. My issues with these businesses were confronted and addressed immediately. I'm talking like within 2 days, not weeks, not months, my issues were resolved to my satisfaction. Thank You BBB for standing on the consumers' side and for superior Customer Service

This organization is nothing but a scam. They bully you i to paying their fee, if you don't, they ads your website to their list citing that you're not accredited and that in order to be accredited you need to pass a vetting process. That's nothing but an utterly lie. They just want small business owners money. Not to mention when you write a complaint they don't follow through or anything. Update: Great you guys respond to reviews. I am still yet waiting for a call back for the past 2 weeks and a response from a complaint I made a year ago. There's no transparency in listing a business and saying isn't accredited because it has not been vetted or signed a transparency agreement, when in fact, isn't accredited because we didn't agree on paying the fess and because a BBB accreditation doesn't mean anything, but that you paid to be there.

This was my first time filing an auto insurance claim and I was nervous, but they walked me through every step. No delays at all. My car was fixed quickly