Brown Brothers Plumbing & Heating

Recently purchased a home in Durham and discovered, after moving in, that the heat and hot water were not working properly. We have radiators and a gas-fired boiler and there was no information about who had installed/serviced the system. We tried 3 other highly-rated plumbing services, who all came out, looked, and admitted they were not familiar with the system and couldn't help. Brown Brothers sent their boiler tech, who immediately diagnosed the problems and the parts needed for the repair. It did take a couple of weeks for the parts to arrive, but he had made an adjustment so we could have some hot water in the meantime. On their second visit, the parts were installed and the systems are up and running. Great work, thanks! Recommended. (PS they also covered their shoes inside the houses)

Brown Brothers did an excellent job repairing our pipe that the previous homeowner had done some DIY work on. They were diligent, friendly, got the job done, charged us fairly and gave us a write up in case we needed it to dispute a water bill. Would definitely hire them again and appreciate them!

Techs came to our home and diagnosed an issue with our HVAC system 2 weeks ago. I've left multiple messages for Brad, the superintendent that handles HVAC and still no response. For a company that has been in business this long, I would expect better communication. I do not recommend this company for HVAC, if Brad is the only person that can help.

Todd does an excellent job. He keeps us informed of the conditions of our sump pump and heating and air conditioning units. We are very pleased with your service.

Brown Brothers were recommended to me by a friend. I had already had two plumbers look at the problem that either didn’t want to help us or weren’t confident in their ability. Both giving prices that were ridiculous. The problem was the bathroom was clogged somewhere in the pipe so that nothing in the bathroom drained properly.Brown brother came out, I didn’t even have to wait around the entire day, quickly assessed the problem, got right to work, back up and running and just over an hour! Absolutely fantastic. I will be calling them for every plumbing issue we have at this point on.

Brown Brothers provided excellent service. My Technician was right on time. He quickly diagnosed the problem, explained my options, and quickly completed the faucet installation. Highly recommend this company.

Mike and Roland were fantastic! It was so easy to get everything booked and someone out to my home quickly. They fixed my problem in an hour and had all my plumbing back in order. I could not recommend Brown Brothers enough!