Gunnar Electric, Inc

Mike from Gunnar Electric did a great job installing an outlet. He was on time, respectful and finished the job quickly and thoroughly. Very happy with the work done!

Had a power outage at our house after a storm. Brian and Adam took great care of us on short notice. Arrived ASAP, diagnosed and fixed the issue and got us on with our day. A+ service!

Technician was on time, worked quickly, cleaned up behind themself, and did a great job walking me through the EV charger setup. Highly recommended!

Should teach your employees how to properly strap down a trailer.Just passed and employee pulling a track machine with not a single strap was tight. Half of them were laying on the trailer.

Great company and staff. Mike, our electrician, was on time and answered all of our questions and concerns. Job was completed in a timely manner. I would absolutely recommend Gunnar Electric to friends and family.

Short story is that they didn't show up at the first appointment which I had taken a day off of work for, and then overcharged me for the hours they actually worked. The work done was good though. Here are some more details, for the interested: I was looking for an experienced electrician to install a simple outlet in my basement for a projector I was mounting on my ceiling. I called a few places, and Gunnar Electric was one of the first to call back, seemed friendly, and could get out to our house fairly quickly, so I went with them. They didn't have any hours outside of normal business hours. This wasn't a big deal; I just had to take a day off of work. They were scheduled to be to our house between 1-3pm. I waited around that day until about 1:30, and decided to call to simply verify that the appointment was still on schedule. They said it was, and politely reminded me that the scheduled time is both a range and an estimate. This isn't my first rodeo, so I understood. By 2:30, they called me back and said they would have be late to my appointment. By 4:00, they called me and said they couldn't show up because the previous appointment took longer than they were expecting. I tried my best to politely express my disappointment and the inconvenience it caused me to miss a day of work for nothing. Terry called me back and nicely explained to me that they could either send someone over at an overtime rate or come back another time and comp me the trip charge of $35. I opted for the latter. The next trip went very smoothly. I purposely scheduled it earlier in the day so there wouldn't be the risk of it being canceled due to another trip taking longer than expected. He showed up, was extremely nice, very professional, left virtually no trace of him being there, and I was very happy with the experience. The whole trip took less than an hour (I can see this because my security system records when people arrive and leave). About a month and a half later, I received the bill, which showed the trip charge of $35 comped, so it totaled $0. The shop materials were a bit more than I expected to run some wire, and put in an outlet, for $57.80, but I guess that's ok. What I was surprised about though, was that they charged 2 hours of labor at $110/hour. I'm 100% certain it took less than an hour for this guy to do this work, including clean up and paperwork. The fact that Gunnar regularly charges a "trip charge" implies that the hourly rate does *not* include drive time (since that would be double charging for the drive). However, I called Gunnar, and talked to Terry and he was only willing to bring the labor down to $167 (down from $220). At this point, I was being called into my 6 year old's conferences, so I wasn't able to contest this further. I guess the point is that the work done was good, but the scheduling was horrible, the pricing is unfair, and Terry seemed a little less than reasonable. I wouldn't use this company with so many other options available. ------------------------------------------------------------------------------------------ update: 4/4/2018 Laura Karow, the president of Gunnar Electric sent me a very nice card apologizing for the poor service. She seemed genuinely remorseful, which leads me to believe that the issues I came across will be addressed for future service calls. I'll give them one more star for this kind gesture, in hopes that they are striving to improve.

We have used Gunnar Electric for multiple projects at both of our UPS Store locations. Including a brand new handicapped door at our new location on Hennepin Avenue in Minneapolis