Osborn Brothers Plumbing

Absolutely the best plumbing service around. I had a serious issue with clogged sewer pipes, which made my toilet back up into my home. The team responded quickly to my call. Roger and Jared were the first plumbers to arrive—they were polite, knowledgeable, and explained everything clearly. They worked efficiently and had a great attitude. Later, Derek and another plumber came by, and they finished the job so fast I hardly noticed. The service was incredibly prompt and professional. If you need reliable plumbing help in New York, I highly recommend calling this company.

I’ve called on this plumbing team several times since moving into our home, and every time I’m impressed by their top-notch work and fair pricing. I always suggest them whenever someone needs a reliable plumber. Most recently, we had a leaky outdoor hose spigot, and Derek came by and fixed it in under 15 minutes. He even added insulation to both the spigot pipe and our main water line without us even asking—really going above and beyond. These plumbers always aim to exceed expectations, and I would absolutely recommend them to anyone looking for trustworthy plumbing services.

We highly recommend Osborn Brothers Plumbing. Derek and Jared were true professionals and really knew their way around our old plumbing system in New York. They took the time to clearly explain what was wrong and how they were going to fix it, making everything easy for us to understand. One of the best things about this company is how well they communicate. Someone always picks up the phone and listens carefully to your concerns, doing their best to help right away. Their online system sends you a text to confirm your appointment, and another one when the plumber is on the way, so you always know when to expect them. They always show up on time, which we really appreciate. Derek installed a new toilet for us and changed out the faucets on two sinks, while Jared took care of our slow drains by snaking them clean. Everything was done with a lot of care and skill. It’s not easy to find a plumbing company you can rely on, but this one stands out. We also had them come out again for a leaking toilet. Frederick arrived right on time, just like before, and we received reminder texts in advance. He quickly figured out the problem, explained what needed to be done, and gave us a clear written estimate. He was friendly and polite, and you could tell he really knew his trade. Most recently, Frederick came back to replace our faulty kitchen faucet. His work was once again top-notch. This company is always reliable, knowledgeable, and easy to reach. We can’t recommend them enough!

I recently had a Navien tankless water heater installed by Frederick to replace my old leaking storage water heater. From the start, the experience was smooth and professional. I was able to agree on a fair price over the phone, which matched what I saw online. Frederick took the time to explain the whole installation process, including how the condensation line would be routed. On the day of the appointment, he showed up ahead of schedule, set up his workspace, and carefully planned out the job. The installation went smoothly, and he made sure to test everything thoroughly. After finishing, he walked me through how the new tankless system works and even removed my old water heater. He also took care of registering the installation with Navien for me. Overall, I’m really happy I chose Osborn Brothers Plumbing for the job. The whole process was quick, clear, and done with care. Highly recommend for anyone needing plumbing work in New York.

We've called this plumbing company twice now, and both times they responded quickly and took care of our issues right away. Each visit, Derek was the plumber who helped us out. He really knows his stuff, works carefully, and gets the job done efficiently. One time, Derek fixed an old set of shower hot and cold stems and seats. He took extra care with the old plumbing connections, making sure to remove them properly before putting in the new parts. With steady hands and the right amount of torque, he got everything working perfectly without any problems. On another visit, Derek repaired a leaking PEX pipe connection and replaced the hot and cold shut-off valves. The original plumbing had been done incorrectly, but Derek fixed it up so everything now works as it should. I highly recommend this company and Derek for any plumbing repairs or emergencies. We’ll definitely call them again for any future plumbing work.

I had my water heater replaced by a plumbing company in New York after being referred by my home warranty. Roger took care of the job, and I was really impressed with his hard work, professionalism, and attention to detail. Throughout the whole process, Roger kept me updated, making sure I understood each step. He treated my home with respect, as if it was his own, and made sure everything was running smoothly. Frederick, who handled the office side, was also very helpful—he listened to all my concerns and even contacted my warranty company for me, so I didn’t have to worry about any details being missed. This team truly goes above and beyond, and I think they set the standard for great plumbing service in New York.

I highly recommend this plumbing company. I was referred to them by someone who works in remodeling when I had a slow kitchen sink drain. They were able to come out the same day I called, arrived right on time, and were very courteous. The problem turned out to be a bit more complicated than expected, but they didn’t charge me for the first visit. Roger took photos and explained exactly what was going on under the house, then gave me a fair quote for the work. He came back the next day, right on schedule, and fixed the issue for the exact price we discussed. I am very satisfied with the service and would definitely recommend this plumbing team to anyone needing help with their pipes.