Five Or Free Electrical Heating & Air Solutions

We had Five or Free electricians replacing an old subpanel and running some new circuits for our kitchen remodel. Everything is now up to current code 🙂 - an unexpected expense that we're glad we took care of quickly. The service technicians (Evan and Matt) showed up on time and spent a long day completing all the work professionally. They cleaned up every work area and patched the walls nicely. We'll be calling back for our next remodeling project I'm sure.

SOLAR PROJECT HEROES We are trying to get Sunrun solar but we have to update our electric before Sunrun can proceed. We had Eric and Carlos come to our home today. They were one of 6 electricians that we had come look at our particular complex, 3 panel update. We knew is was a big job, and almost cancelled the appointment because everyone previous to them could not provide a written estimate, or could not properly identify the complete scope of the work. Eric pulled out a phone that had an application that allowed him to plug in all the parts and labor and we had an estimate for the work within 5 minutes. He then informed us that this estimate is their commitment to an accurate assessment, and should anything pop up along the way, they would take responsibility for that cost. The other piece to this project was that PG&E would need to be involved in approval and permitting. He said they handle all communication with PG&E and that the cost for permits was part of the estimate. This sweetened the deal because the estimate also came with zero interest financing. You can imagine the relief. Eric and Carlos were able to verbally paint a picture for us that they could handle the scope of the project from start to finish, with a dollar amount that wasn't going to get pushed, and the option for zero interest financing. We signed the contract on the spot. The contract gives us three days to pull out should our other parties decide they don't want to move forward. Conclusion, if you are trying to get solar before the end of the rebates and updating your system is required, Five or Free is fully prepared to make that project possible.

I am soo happy we chose Five or Free for our electrical. Firstly, every single person who was involved in the process was amazing, friendly and reliable from the quote to project completion. Second, the process was transparent and the work was completed on time. Third, I 100% trust the work the team did- it's superb and they took wonderful care of the house and our belongings as the work was happening. Lastly and most importantly Evan and Matthew are the absolute best. They went above and beyond expectations and provided amazing recommendations that have seriously made our home 100x better. Don't think about it- don't go looking around- pick Five or Free Electrical

My old Juicebox charger gave out (and they are out of business). First, the response was fast! Carlos B (5 stars to him) carefully reviewed the charger setup, electrical panel, subpanel, and also checked some outlets in the house. They recommended a Grizzl-e, which I ordered. Once it arrived, I was able to get an install appointment within a few days. Then Damell K (5 stars to him!!) installed -- and discovered improper original installation and fixed it! Yes! 10 stars!!

Before you decide to go with this company, check the one star reviews here and on Yelp. You'll get all the information that you need. Bottom line - work quality is poor, electricians are inexperienced, management is horrible, and the Five promises are a LIE. They will not reimburse or credit you with anything that goes wrong with the job. Satisfaction is not in fact, guaranteed. A two week job to upgrade our main panel, ground some outlets and install an EV plug turned into a 7-month ordeal that involved unnecessary holes in the walls of my home and foundation, incorrect wiring that burned out my bathroom fans, uncertified approval to our attic insulation contractor that led to violations, breaker trips for use of appliances that did not happen prior to the upgrade, and job abandonment after failing to arrange for a final inspection with the city. I had to constantly chase them down for answers. I have lengthy email chains that have been shared with the CA State License Board regarding their failures. Management also went back on their word about a refund and were insulting and belittling throughout the project. They know that unless you spend ample time and money to take them to court, there's nothing you can do to get your money back. Do not spend your hard earned savings on these guys. I wish we hadn't.

Chris and Rafael did a great job rewiring and installing a new panel in a new location in my home. They dealt efficiently and effectively with the inevitable surprises that come up in a big job in an older home. They were respectful, thoughtful and flexible in accommodating my schedule. Chris and Rafael were conscientious in making sure that they protected my home while doing the work and cleaning up after the job so that not a trace was left. Thanks guys!

I've used Five or Free for an electrical panel upgrade, as well as updating the wiring to remove old knob and tube. They're great communicators and every employee is so friendly. I'd like to specifically recognize Eric Densmore for shepherding us through a lengthy process, and Josh Silva for his positive attitude and making sure our project was complete