Emerald Energy

I recently had the pleasure of working with Emerald Energy to install solar panels and a Tesla Powerwall 3, and I couldn’t be happier with the experience. From start to finish, the entire project was completed in record time—less than two months! John, in particular, went above and beyond with his follow-ups, ensuring every step of the process was seamless and stress-free. I was especially impressed by the attention to detail in the installation. I had specifically requested that the battery connection wires and pipes be hidden as much as possible, and the team absolutely nailed it. The final setup is clean and well-executed, blending in beautifully with my home’s exterior. Special kudos to the electricians for their hard work and flexibility. They went out of their way to accommodate the installation while we were on vacation, ensuring everything was taken care of without a hitch. Their dedication and professionalism truly stood out. I highly recommend Emerald Energy for their professionalism, efficiency, and commitment to customer satisfaction. If you’re looking for a hassle-free solar installation, this is the team to go with!

Emerald Energy was very knowledgeable and easy to work with. They had a short timeline due to the roofer and the deadline for some tax and power company credits. They handled all of the permits and finished the job on time. Whenever a problem arises they promptly and accurately take care of it. They did a great job installing my solar panels and battery backup. I would highly recommend them to anyone looking to have solar panels installed.

I did a lot of research before I finally made my solar purchase, and I am glad I did. Justin from Emerald Energy when out of his way to make sure all my questions were answered. See I was about an hour and forty-five minutes away from them, and he still came to see me. I knew what I wanted just needed someone to design and make recommendations. See I pay very close attention to detail, and I wanted to make sure my solar system was going to grow with my electrical needs. I received a top notch install, and very excited to promote Emerald Energy any way I can. Justin’s technical expertise and customer service went beyond my expectations. I am on my fourth month now with solar, and very happy with how my system is preforming. I am sure as better solar technology comes out the team at Emerald Energy will help spread the word to his customers.

I just had my house, solar panels and battery installed through these guys. John was very helpful and educated me quite a bit. The installation staff was also very good, very kind, and I felt safe, letting them in my house as they worked in the attic. They cleaned up for themselves as well. Very professional. The panels that they chose blended pretty good with my house, and unless you look for it, it’s kind of hard to tell. I am also lucky to have black roof as well. Thanks team!

We had an excellent experience with Emerald Energy! From start to finish, John and his team were professional, knowledgeable, and efficient. They helped me understand the entire process of installing solar panels on my house and made sure all my questions were answered. The installation was smooth, and the crew was punctual, respectful, and tidy, leaving no mess behind. Since the installation, I’ve already noticed a difference in my energy bills, and I’m excited to see how much more I can save moving forward. I highly recommend Emerald Energy to anyone considering solar panels. They truly care about their customers and deliver top-notch service!

I am so glad that we found Emerald Energy! Companies in our area were unable (or unwilling) to work behind our previous installer. I spoke with Justin and had a great conversation with him about what we needed (and what I wanted). He provided a lot of good information with no pressure at all at any time! After I did some more research, I called Justin back and told him that we would like to add the Franklin Whole Home System to our existing 9kW solar array. Even though we are 1.5 hours away from their business, Justin came out to do a site survey and determine the best location for the installation. It was too late to schedule the installation before the end of the year but they were here, on site the very first week of the new year! The installation crew arrived early and were very thorough, doing a quality job at each step! They also did not seem mind the meriad of questions that I threw at them while they worked. They worked non-stop from the moment they arrived 'till they cleaned everything up and left late in the afternoon. Justin came back the next day to finish the connection, do the confirmation, and show me how it all worked. In all aspects it was a very good experience - from the first call to the job completion. Without hesitation, I would recommend them to anyone needing solar!

Picking Emerald Energy for our solar panel installation proved to be a great decision for us. They were responsive, completed the job as fast as the process would allow, and did it all without any drama. We are very happy with the end result. We decided at the beginning of March to purchase a solar panel system. I requested proposals via solar web sites and also contacted a few companies directly. When it was all said and done, I had collected proposals from 9 companies—mostly the usual suspects of NC installers but also a couple of national installers. NC is fortunate to have a handful of extremely good solar installers to chose from, and I narrowed the field down to 3 of them after the first pass. I eliminated the national companies for not having the important local knowledge (one incorrectly told me that due to fire codes my roof was only big enough for about a dozen panels), and I eliminated a couple of the NC installers for pressuring me. To make the final selection from my 3 favorite companies, I formulated a list of system specs including a desire to have a system capable of producing 13,000 kWh per year 5 years after installation. All three companies did a great job of updating their proposals to meet my requirements, but Emerald Energy really did the best job of understanding my desires and putting together a great proposal. What impressed me is that Thomas C. figured out that he could meet my requirement without even using the roof over the garage of our house. We ended up with a very tidy layout of panels filling up the main portion of our roof and keeping the street view of our house very attractive. When I told Emerald that I thought orienting all the panels vertically would produce the best looking results, they took it to heart and I never had to remind them of that request again. When I specified a future energy production goal, they gave me a great price on today's best panel, REC Alpha Black. Not only did that allow for fewer panels, but the REC Alpha Black has a great specification for its yearly degradation so it will still meet my energy production goal 5 years from now. In other words, they met all my requests and did it for a really great price. The company president, John L, was involved in the whole process and I was especially pleased that he visited my house in person. Doing so put Emerald in the best position to design the best system for our situation. John knocked out the city planning approval and HOA approval with ease. Having John involved so much in the process gave me confidence that everything was going to go smoothly. Our 2-day installation went smoothly thanks to Osmar and Jordan. I asked them to see if they could fit any more panels up their once they got up on my roof with a tape measure, and I was glad when they found a spot for a 28th panel. Justin D got me though the inspection process and finalized with Duke Energy very quickly. When I expressed concern about a caulking gap, Justin climbed through the inner recesses of our attic and got made it right. I appreciate the time that Justin took to teach me about the system and describe the future upgrade options if we go for battery backup in the future. By the way, I thought all 3 of my final selections were happy to compete with each other on a fair basis, but one of the other companies really showed their teeth when I informed them that I had picked Emerald. That CEO got involved and resorted to hard-sell scare tactics. It just took a bit of research on my part to weed out his meritless claims. I'm so glad that I went with Emerald who won our business by putting together a great proposal after taking the time to understand our particular situation. Within 2 months of selecting them, our system was up and running.