Fielder Electrical Services, Inc.

They replaced our electric panel for our house after we found out ours had been getting water in it. They were the lowest quote, sent out an electrician and an apprentice to do the work so I was able to add on a few small projects while they were here and did a great job. I'll be calling them again in the future.

I strongly recommend you not to use this company, Fielder Elec. Three different guys from this company came to my house over 3 months with multiple visits to repair a loss of part of my house power outage. They could not find the cause but charged me about $1250. I had to hire another company, Hoffman Brothers, which sent just one person who found the cause and fixed it for 2 hours, just one visit at a fraction of the cost. Not only thye cost but also inconvenience I had to endure with no power over 3 months. I appealed the case to the company, but Fielder Elec demanded to pay all of it (they charged the late pay fee too). They also charge a new service fee every visit, even though they could not finish the same repair work and had to come back. I filed this to BBB Missouri office and you can find more detail on the case and the company's insensitive responses.

Called Fielder on a Friday to set up service. I was told they would call back. I checked back at 3pm to check status and was told they callback the next business day which was Monday to let me know if they could book my service. Their attitude was surly. I called a different company and booked the service in 10 minutes immediately received an email with confirmation. This service company was rated 3 plus stars better on all formats. I guess poor ratings are deserved.

Great experience with fielder electric. Showed up on time, work looks great and all done at a reasonable price. Will use in the future if needed.

These guys did a lot of work for me over the span of two days. They were professional, knowledgeable, and the price was very reasonable. I would recommend them to everybody!

Called at 7am and was told I would get a call back. At 2:30 pm I called back and was told the same thing . Kinda get the impression that don’t give a dam! Not sure where they got their rating but I am not impressed! Not a good way to impress a customer!

I had high hopes for this company, as everyone I interacted with was professional and competent in their individual roles. However, the lack of coordination among their team led to a frustrating and drawn-out experience. Communication was poor, and I had to relentlessly follow up just to get work scheduled and completed. A critical three-day job in mid-November stretched into mid-December, leaving us without electricity in much of the upstairs when we moved in. When the work wasn’t completed by the third day, I received no updates, and the team simply stopped showing up. Prior to putting pressure on them to coordinate the work properly, they unfairly placed the burden of scheduling and communication on the electrician himself—whose job should not be customer service or overall project management. He seemed overloaded, and while I felt bad for him, he was my only point of contact. It was only after applying immense pressure on the office and management staff that I was finally assigned someone to manage the process. A second, much smaller job, originally scheduled for mid-November, wasn’t completed until the end of March. Meanwhile, other local electricians I hired for separate work handled their projects with efficiency, proactive communication, and clear project management—making this experience feel even worse by comparison. While the individual team members were skilled, the overall service and organization left much to be desired. I cannot recommend them based on my experience.