Emergency Restoration Services LLC

I could not be more pleased with the outcome of my kitchen restoration. It was not an easy fix as my husband had built the cabinets years prior, and they had to be rebuilt and the color matched. Rick and Ki were amazing. Their professionalism, attention to detail, and expertise were outstanding. In every case, whatever I requested was provided, and they went the extra mile to make certain everything was complete to my specifications. Every person I worked with at Emergency Restoration eagerly offered solutions and made what could have been a nightmare doable. Serene and the office staff helped me walk thru the financial side easily. I highly recommend this company. Great people with an A+ work ethic.

Our family had a flood in our downstairs bathroom on Saturday morning. We had previously worked with ERS and we new to call them right away. We talked to Donna and she had a crew there within the hour. Before they showed up, Jay one of there supervisors, and who worked with us in the past was there before the plumber to help us out. It was so nice just to see the familiar face, that alone helped lift some of the stress we were feeling. Not much longer after Jay showed up Damion and Ethan showed up and got to work right away by ripping up the LVP that was affected by the water. They were done very quickly and had dehumidifiers setup. Just wanted to say thanks again to the ERS family.

Paul & Rob and the ERS Team did an amazing job they are outstanding professionals and got the job done perfectly. They cleaned up and left the space better than before the flood!

ERS are an incredible company with the most hardworking, respectful, caring people. Their exceptional service and craftsmanship flows from that foundation of care. Jacob, Shawn, Serene, Tayler, Jose, Rick and Mike took such good care of us during a very stressful and traumatic season of finding water damage and having to deal with the repercussions of that. They are extremely thorough, clean up like pros, the quality of their work is second to none, they guide you through the process with wise counsel and they go the extra mile in all they do. Highly recommend them!

A rep by the name of Tayler came out to my home and she did an amazing job. I had a small tub leak from my upstairs bathroom and it damaged my ceiling down stairs. Tayler thoroughly assessed the walls for any wet area and mold. She even check to make sure there was no water damage to my floors. She checked for mold and everything. She explained everything to me and showed me pictures. I was very pleased with her knowledge, her level of professionalism and her customer service. If needed for more issues in the future I will definitely use this company and I am referring my friends. Thanks for making this a good experience during a rough time.

When you get great service, it just must be recognized. I am pleased to provide an exemplary recommendation for the Emergency Restoration Services Mitigation Team. We had an unforeseen leak in our kitchen. I called, and they were at my door within 30 minutes. From the start, Remy, my estimator, kept me at ease by demonstrating her professional expertise; she was prepared to answer every question I had from start to finish. She understood my frustration and immediately recommended a roofer who came out in the storm to determine the cause of the leak. (Thanks, Scott) My calls were always answered, and she always followed up to ensure there were no lingering questions I needed addressed. The demo team was also very accommodating, respectful, and thorough. They built a containment, tore out the ceiling, brought in dehumidifiers, and air scrubbers to support the drying process and keep the air clean. The monitors came out every day like clockwork to check the drying status. Lastly, I can’t say enough about the project and program managers, Jay and Matt, who were professional from start to finish, ensuring that everything identified in the scope of work was agreed upon, accomplished properly, and inspected. What a great group of experienced professionals! Now in the repair phase, I’m looking for similar results. Jacob, my repair estimator, was polite, detailed, and thorough in explaining what I would expect during the repair process. (I will write another review after my repair portion is complete) My experience thus far has been outstanding. I would recommend this company for your mitigation needs. The level of professionalism and experience the mitigation team had sets them apart from other mitigation businesses. They care about the customer, and we appreciate all of their efforts. Thank you to the entire mitigation team.

I cannot say enough good things about this company! I was overwhelmed and devastated by a water leak in our home. They came out the same day I called! Everyone I have interacted with has been exceptional, especially Remy and Jocelyn! The crew that came to remove all my furniture (Blanca, Braxton, and Kevin) were so through and really went above and beyond to make sure I was happy! I have never felt so thoroughly taken care of by a company! They really have your back and put the customer first! I highly recommend them!