Fairway Lawns of Huntsville

Extremely satisfied with Fairway Lawns! In less than 2 seasons they have transformed our lawn (see before June-2024 & after October 22, 2025). Eric Marvin is an expert technician, very professional and personable. He explains each application in great detail while offering pointers & tips in maintaining a healthy & beautiful lawn. Thanks Eric & Fairway Lawns! CGLRDO

*UPDATE: After the last service, our lawn is looking much better than it had been the last couple of months. Except for a couple of odd spots, the weeds have either died off or are dying. I'm much happier with our lawn, now. Thank you.* Been a Fairway Lawns customer for a little while. We've been happy with the service up until this year. Now, my lawn looks almost as bad as it did before we started using Fairway Lawns. I called about weeds popping out in June and they sent a technician out to take care of them. That treatment barely helped. It appears as if only areas of our lawn were treated, but other areas, like the entire west side of our lawn, have been completely neglected for some time. It fairly easy to till where the property line is on the west side as the weeds stop at the line. The only reason I didn't go with 1 star is because, before this year/season, our lawn looked great.

DO NOT use this lawn company. We’ve had nothing but a bad experience with them. Our yard was FULL of Dallas grass, and when they came out to spray for that, they killed our grass. When the manager came out about a month ago to look at it, he said it wasn’t dead and it would fill in, which it hasn’t. Overall, they made our lawn look the worst out of all the yards in our neighborhood. There have been constant weeds and dead spots that have never gotten fixed. Save yourself the head ache and go with absolutely anyone else but them! Response to owner: We don’t want to get in contact with you. We don’t want to give you the chance to "fix" this and end up ruining our yard more than your employees already have. We have hired a new lawn company to get our yard back to looking how it was before you guys ruined it.

John provides outstanding service for my ongoing lawn care. Scheduling is seamless, and he maintains clear and consistent communication regarding his arrival window for every appointment. He is very thorough in his work and explains the specific treatments he applies during each visit. I have noticed a distinct improvement in the overall health of the lawn. He goes the extra mile in his service reports by including detailed notes on the lawn's condition and specific, actionable recommendations for maintenance between visits. I highly recommend John and Fairway Lawns.

This review is a culmination of everything that has occurred with Fairway Lawns. Extremely poor service, highly unreliability, and mediocre results have finally caused us to write them and request a cancellation of our service. IMO, we have been more than fair and have not had unreasonable expectations. Photos to follow and I will be as honest as I can in describing our complaints. First our yard has brown spots, not huge ones, but the resemble possibly from being burnt. Not sure. The crabgrass is multiplying continuously and I realize we’ve had the rain, but it’s become nearly impossible to get anyone to come out when they say they will. An example is today. Appt was canceled by Fairway and we were told they would call us back. No call after telling them we needed it Sat or Tuesday. We have dogs that we have to plan around and they have never been good with accommodating that. Scheduling is probably our biggest complaint with grass quality following that. Recently they reported doing our yard but our cameras never picked them up. Nether the front or the back. After calling and finally speaking to the manager, they realized they did the wrong yard. It shouldn’t be that difficult. I realize mistakes happen but the burden seemed to be on us to prove it. Last year we realized they were not doing the grass by the pond. So then we had to watch or check the cameras. Unreliability has been somewhat of an issue. All these issues we have tried to look past as mistakes. Simple errors but it’s just become too much. It should not be a headache to try and get them out when they cancel or when we need to cancel because they suddenly show up and we have not kept the dogs in. We called approx 2 months prior and had planned on canceling. The manager was very nice and we decided to keep going but at this point, we just want to move on. We’ve had other services and never this many issues.

Listen to your yard service specialist. I didn’t and army worms destroyed about half of my yard before I caught it. Justin Hardy (service rep) told me on last spray visit that they were in area and I passed on spray offer. I called and he is here immediately to save balance of yard. It pays to listen the first time

Updated review: The owner called the very next day I posted my review. He came out inspected my lawn and made a plan to get it back on track. Appreciate the response. Killed my lawn. No communication. Asked tech to address areas no response. Company bills monthly but does not come service lawn monthly. Per the customer service they come 4-6 weeks. Got billed 2 times in May with no explanation.