First Atlantic

📍 Water damage restorations in Virginia Beach

First Atlantic

9.0

First Atlantic Restoration provides water damage remediation services in Virginia Beach. They are known for their prompt response and comprehensive approach, handling everything from initial assessment and damage control to full reconstruction. The company demonstrates a commitment to transparency, providing clear explanations and adhering to project timelines.

Clients frequently appreciate the dedicated team and their ability to effectively manage interactions with insurance companies. First Atlantic's professionalism and attention to detail ensure a positive experience even during challenging circumstances, leaving properties restored to a high standard.

Information about water damage restorations - First Atlantic

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

First Atlantic is in position 5 out of 37 in water damage restorations in Virginia Beach

Customer Reviews

★★★★★

First Atlantic has a rating of 4.8 out of 5 based on over 470 reviews on Google

Carol Stoy

Carlos was wonderful. He was out promptly after calling even though it was early morning hours on a Saturday. He was very thorough in explaining everything. He was quick with the demolition and did an excellent job in cleanup.So far all of our experience with 1st Atlantic has been great. They have gone out of their way to help and answer all our questions. Highly recommend this company.

Carol Stoy ☆ 5/5
Benjamin Jordan

Honest, reliable and hard working describes this company to a T. When I had a water main leak I was recommended this company by my insurance company. They were out that very day doing damage control and assessment. They were very open and honest with how long the process was going to be, and their estimated time line was spot on. Any time I had a concern, the team was there to answer questions. Cierra was the first person from the repair team I had contact with. She explained to me the entire process from dealing with insurance and mortgage companies to the actual repair process, she helped keep my mind at ease. Then came in Mack. That man has the most patience out of anyone I have ever had the pleasure of working with. I know it wasn’t easy, being such a stressful situation I know I was hard to deal with at times, but he helped me with the process every step of the way. Garret, the carpenter, was a true professional and got my house looking amazing! Lynsey was there to help with any questions I had regarding the payments or dealing with the mortgage and insurance companies. I hope I never have another major disaster like this happen to my house again, but if I do, I know I can give First Atlantic a call and they will leave my house looking better than it ever looked before!

Benjamin Jordan ☆ 5/5
Olivia R.

We had an outstanding experience with First Atlantic. Grayson and Heather were our main points of contact and it was a true pleasure to work with them both. Each of the subcontractors was also easy to work with and comfortable to have in our home. From start to finish, they were professional, reliable, and went above and beyond to make this pretty stressful situation easy. They stuck to every timeline and delivered excellent quality work. They were always responsive to calls and texts, and always kept us updated. They even coordinated the flooring work to coincide with a time we were already out of town to minimize our disruptions, which is an incredible bonus with two young kids! Truly top-notch service. Wish they did more than restorations!

Olivia R. ☆ 5/5
Pam McLoone

First Atlantic did a fantastic job with our kitchen restoration! But, more importantly… we had a complicated situation with insurance and they advocated for us through it all. Brian D, our PM, Brian who handled the mitigation phase, Alex our carpenter — meticulous, neat, and made our cabinets look better than before. Very detailed oriented and pleasant. Our assistant PM, Mark was a great support as well!

Pam McLoone ☆ 5/5
Sheena Broughton

I recently hired first Atlantic Restoration for my home repairs and I couldn’t be happier with the results. From the initial consultation to the final touches, the team demonstrated exceptional craftsmanship and professionalism with the staff from Brian ,Mark and even Danni in the office . I got a chance to actually sit with Alex the carpenter and we chatted a little while he was finishing up a few last minute touch ups that needed to be done . He had great humor and was working swiftly to complete the task. They took the time to understand my vision after such a devastating loss and provided valuable suggestions that improved the design. The work was completed on time and within the agreed budget, with great attention to detail. I highly recommend first Atlantic for any upcoming needs—they exceeded my expectations in every way!"

Sheena Broughton ☆ 5/5
H. Kamaren Broughton

I cannot recommend First Atlantic Restoration highly enough. From start to finish, this company exceeded every expectation I had — and trust me, those expectations were incredibly high! Their professionalism, attention to detail, and genuine care for the project and my family’s home were truly unparalleled. First, a huge shoutout to Brian, the Project Manager. Brian was simply superb in every way. He ensured that every single aspect of the job was done correctly, efficiently, and to the highest standard. His leadership and expertise brought everything together seamlessly. Beyond being a skilled professional, Brian is an incredible person, both in how he interacts with others and how he takes ownership of the project. Working with him was an absolute pleasure, and I felt like I was in safe hands from day one. Mark, the Assistant Project Manager, was equally outstanding. His attention to detail is second to none. He not only kept a close eye on every aspect of the work but was also hands-on throughout the entire process. If something wasn’t perfect, Mark would step in and make it right himself. His commitment to quality and excellence shone through in everything he did. It's rare to find someone so personally invested in making sure every tiny detail is flawless, and Mark certainly delivered. Then there’s Alex, the carpenter, whose work ethic was beyond superb. Every task he took on was completed with precision and care. His focus and dedication to making sure everything was smooth, up to par, and visually stunning were truly impressive. The craftsmanship and finish of his work speak volumes about his skills. You can tell that Alex is passionate about what he does, and the results were a reflection of that passion. Lastly, I must give special thanks to Danni, our primary contact for all things financial. She was amazing — professional, organized, and always available to clarify any questions or concerns we had. Danni made the financial side of things feel easy and stress-free. Every document was prepared perfectly, and she walked us through the process with such ease. Her professionalism and friendly demeanor made us feel confident every step of the way. If there was ever a question, Danni was there with a quick and clear answer, ensuring we were always in the know. In short, First Atlantic Restoration is a company I would recommend without hesitation to anyone needing home restoration or improvements. They surprised me in the best way by exceeding my expectations in every possible area. If I could give them more than five stars, I would! My family and I are incredibly grateful for everything they've done for us. From the bottom of our hearts, thank you to the entire team! 10 out of 10 — I would absolutely recommend them again!

H. Kamaren Broughton ☆ 5/5
Wade

Last Saturday morning, I went under my house to inspect my crawl space, something I do once or twice a year. I noticed a small damp spot near my half bath and laundry room, and after a closer look, I found a small leak in the wall of the half bath—it didn’t look good. I called my insurance company, and they suggested contacting a plumber and a restoration company. I reached out to First Atlantic Restoration outside of normal business hours and was quickly connected to their on-call representative, Jeremy. He could not have been more helpful! Even though there was no damage to my home’s contents—only structural issues within the wall, which isn’t a service they handle—Jeremy still took the time to listen, explain, and point me in the right direction. He was professional, patient, and genuinely cared about helping me. Thank you, Jeremy, and the entire team at First Atlantic Restoration, for your professionalism and outstanding Wade

Wade ☆ 5/5

Information about First Atlantic

Address

First Atlantic is located at 414 S Parliament Dr, Virginia Beach, VA 23462, United States

Phone

The phone number of First Atlantic is +1 855-499-1915

Website

The website of First Atlantic is: firstatlanticfire.com

Contact First Atlantic

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