Top Tier Garage Door Repair

I called Top Tier Garage Door Repair for a same day appointment, which was a quick and easy process. Marion called within the service window to let me know when they were on the way and arrived on time. Not only is Marion very professional and knowledgeable, but also patient and kind. I ultimately had the garage door opener replaced (old one was installed in 1Marion!) and Marion explained all the functionality, including setting up the app. Pricing was transparent upfront and the team was tidy and efficient with the install. Thank you, Marion and team at Top Tier Garage Door Repair!!

Overall had a 100% positive experience with Conner of Top Tier Garage Door Repair. I discovered I had broken roll-up garage door spring late on Tuesday afternoon. After a Google search I contacted Top Tier Garage Door Repair and after asking me all the relevant questions (width, height and weight of garage door) he was able to both schedule an appointment of early the same day I called, quote me an exact price for the repair and have all the materials he needed ready. Top Tier Garage Door Repair is a home services provider that I can recommend.

We just moved into a new condo in Irondequoit and the garage door was not high enough for me to fit my car in. I called Top Tier Garage Door Repair and Ted answered immediately and scheduled a time to come out the next day. He showed up on time (Even called 15 minutes before to let me know), and was able to adjust the garage so that I could fit my car in. He was super friendly, responsive and professional. Also the price was extremely reasonable. I'm super satisfied with the service provided by Top Tier Garage Door Repair!!

If you want cheap work, not sure that they are for you. If you want pros to work on your door, and warranty that will be respected any time any day, Call! Had them replace 2 springs and 2 cables. 2 months later one of the cables got lose, called Elliot and got him at my garage fixing the issue with no charges in less than 30 minutes. Honest, trusted, recommended.

You cannot do better than Fred at Top Tier Garage Door Repair. I knew I had the right person for the job immediately when he coached me over the phone on what to do to check for the source of the problem. When the phone support didn’t work, Fred came by promptly, bought his tools, equipment, and sense of humor and got to work, or "worked his magic" as he says. Within half an hour (easy), I had a working garage door. Fred went above and beyond to fix things I didn't even know where broken. He replaced some hardware, greased everything, fixed the pulley and rollers, and even put in a new controller on the wall (mine was broke). Fred gave me tips on maintenance and showed me how to adjust the up/down limit so I can run an EV cord under the door when my new car arrives! Fred is the best! When it comes to my garage door, and Top Tier Garage Door Repair is the only company in Chili I'll ever call.

Using original components to fix my garage door guaranteed its lifetime. I will refer them because of their quality oriented approach.

RUDE! Joseph, the manager, hung up on me because I wanted to look before I received an estimate. Top Tier? Hardly! Avoid this company.