Insight Pest Solutions

📍 Pest control services in Cleveland

Insight Pest Solutions

9.8

Insight Pest Solutions - Cleveland, OH

Insight Pest Solutions, located in Cleveland, provides a range of pest control services for residential and commercial properties. They focus on delivering effective treatments for common pests, employing trained technicians to address infestations and provide ongoing preventative care. The company aims to provide a consistent service experience with scheduled follow-up visits.

Client feedback suggests varying experiences, with some highlighting the professionalism and knowledge of individual technicians. Others have reported difficulties with service consistency and communication. Insight Pest Solutions emphasizes integrated pest management and strives for a customer-focused approach to resolve pest concerns.

Information about pest control services - Insight Pest Solutions

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Insight Pest Solutions is in position 1 out of 8 in pest control services in Cleveland

Customer Reviews

★★★★★

Insight Pest Solutions has a rating of 4.9 out of 5 based on over 760 reviews on Google

Scherritha Glass

Highly do not recommend! I chose a this company over other well know companies such as Orkin . Boy wasn’t I in for a rude awakening. Yes, the initial appointment was set up swiftly and promised to deliver services that the company didn’t provide over a month period. I requested to cancel my contract due to unsatisfactory services and I was charged $367.20‼️ My home was half ass services twice for fleas! No I wasn’t expecting a miracle, but I was expecting decrease flea bites and adequate services. The company was not able to met my needs regarding scheduling. All the staff was polite but everybody had a different level of education regarding which products to use on different types of surfaces. So need less to day I paid $367.20 and still have fleas‼️Don’t be the next victim to this scamming company ‼️

Scherritha Glass ☆ 1/5
Stephanie Mccants

I can’t say enough about this company. My experience and comfort levels keeps getting better each time. Gabriel came today. He was so easy to talk to and he answered every question I had on top of giving me reassurance and making me more comfortable. He most definitely know his job. I feel like Gabriel is more than a technician, he is a new friend. Thanks again Gabriel.

Stephanie Mccants ☆ 5/5
Joyce Russell

Troy came by for our 2 week check up on how things were going since the initial visit. Much improved since he provided excellent service. Did a thorough service inside and outside. Highly recommend Troy and Insight Pest Control!

Joyce Russell ☆ 5/5
Linda Rumsey

Terrible customer service. I called in a Saturday because we found a huge hornet's nest hanging from our roof where we enter and exit our home. I was told that they couldn't get to us until Tuesday between 8:00-10:00 a.m. They insisted on getting my credit card information before scheduling my appointment. I was desperate so I agreed. Tuesday morning finally comes after stressing for three days. I took vacation time Tuesday morning to be here. At 9:00 I called and was told that my appointment time was changed to 1-5:00 p.m. at 3:00 I called from work and was told it would be approximately another hour and then minutes. At 5:00, I called and was told I was next on the route and he would be there in 30 minutes. At 5:55 I received a phone call telling me that the person who was supposed to do my service call had called off (the first I was told this) and that I had been put on his route, but that it was getting late and he was an hour and a half away, which is ridiculous, because when I talked to them and hour before, they said he was 30 minutes away. And, of course they wait to tell me all this until after all the other businesses that I could have called were closed for the night instead of being honest with me first thing in the morning when I called the first time so that I could. They asked to put me on the next day's schedule where they would again be trying to squeeze me into their schedule. I declined. I do not do business with a company with this kind of horrible customer service if I can avoid it! Also, this is not a situation where I have ants. These are serious hornets and close to my entrance to my home. Unreliable and not honest with me.

Linda Rumsey ☆ 1/5
savanah pfeifer

Luke did a great job with both the interior and exterior extermination. He was professional, thorough, and took the time to ask which areas needed the most attention. I appreciated that he made sure to focus on the problem spots I pointed out. Overall, excellent service — would definitely recommend!

savanah pfeifer ☆ 5/5
Lennel Echols

Kristian and his crew are great! They placed traps in all the right places, when we caught on what type of pest problem it was, he came out himself the very next day and personally placed even better traps. Then he gave our house a once over t o see all potential points of entry and filled in the holes. Very thorough, very friendly, and will explain everything every step of the way. Even if the rodent never gets caught, the service provided is excellent

Lennel Echols ☆ 5/5
Ron Charron

We just received our first treatment from Insight. Troy was our technician today . He was not only absolutely thorough with the process but very informative as well. It doesn’t hurt at all that he was incredibly on point and personable. I highly recommend Insight and we will definitely continue utilizing their services. Thank you Troy. Second visit was today. The yellow jackets problem we had seems to have disappeared entirely, thanks to the first visit. We had a bait box left with us since the first visit and the evidence shows it’s been emptied. Based on Insights success rate so far, this will undoubtedly help neutralize the diggers around the foundation. Thanks again, Troy! 4/21/25 Troy continues his excellent services and we continue to be satisfied. Thank you, Troy!

Ron Charron ☆ 5/5

Information about Insight Pest Solutions

Address

Insight Pest Solutions is located at 4484 Pearl Rd, Cleveland, OH 44109, United States

Phone

The phone number of Insight Pest Solutions is +1 216-270-5343

Website

The website of Insight Pest Solutions is: insightpest.com/cleveland

Business Hours

Monday: 09:00–21:00
Tuesday: 09:00–21:00
Wednesday: 09:00–21:00
Thursday: 09:00–21:00
Friday: 09:00–21:00
Saturday: 08:00–17:00
Sunday: Closed

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