Jim Brown and Sons Roofing

📍 Roofing services in Glendale

Jim Brown and Sons Roofing

8.9

Jim Brown and Sons Roofing, serving Glendale, is a family-owned business with a long-standing reputation for roofing solutions. They provide comprehensive services, from repairs to complete roof replacements, aiming to offer clear communication and detailed explanations throughout the process. Clients often appreciate the team's commitment to transparency and a dedication to project completion.

While timelines can occasionally extend beyond initial estimates, Jim Brown and Sons Roofing strives for quality workmanship and addresses unexpected issues promptly. Their goal is to provide a durable and reliable roofing system, with a focus on customer satisfaction and a responsible approach to project management.

Information about roofing services - Jim Brown and Sons Roofing

Service options

  • Online estimates
  • On-site services

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Jim Brown and Sons Roofing is in position 3 out of 29 in roofing services in Glendale

Customer Reviews

★★★★★

Jim Brown and Sons Roofing has a rating of 4.6 out of 5 based on over 114 reviews on Google

Elements Massage Peoria Manager

We used JBS Roofing for our personal roof repairs needed. Everyone was very professional and very reasonably priced. Valorie was amazing and set the whole thing up. Her staff was prompt and professional. Very honest with all the information that we needed. They saved us a lot of money! We will be using them in the future for a total roof replacement when the time comes! Thank you!!!

Elements Massage Peoria Manager ☆ 5/5
Scott Bradford

We selected JBS Roofing last May after having 10 other contractors come out, and give us a quote for a new roof. JBS Roofing was not the cheapest of the 10, but they took the time to explain things in every detail. We were told that this would take 4-5 days to complete. It did not. More like 15 days before all of our issues were somewhat straightened out. As it turns out selecting JBS Roofing was the worst decision we ever made, I guess we fell for the sales pitch. Everything seemed to be going fine on day one, and day two as they removed the old roof. On day three no one even showed up, because apparently the equipment to load the new tiles onto the roof was unavailable. We were not informed of this until the following day. No phone call, no text. On the 4th day, on the back side of the roof where it meets the patio, they decided that they would stop one row short with the tile of the roof meeting the patio. What employee thought "hey that looks OK"??? (see pictures) After speaking with the supervisor, they added another row of tile so that it met with where it joined the patio. Also on the fourth day the heavy equipment that they used to load the tiles on the roof put a crack in our driveway. We spoke to the supervisor, and he agreed to get that fixed. The cement company (Blue Steel Builders) came out, and replaced the entire slab of the driveway. We have a texture pattern on our driveway which they tried to match, and the color is so far off, it's unbelievable. Literally like night and day (see pics)... again what employee thought "hey that looks good)??? It's not even a close match. They used chocolate brown when our driveway is sand colored. The cement company has come out several times to try to make it match to no avail, and eventually ghosted us by not returning my phone calls. In hindsight , I would rather have the cracked driveway then this comedic joke of what they call a fix. We should have never asked for the repair On the fifth day , while we were expecting them to finish, they ran out of tile, and the garage, and front patio were not complete. What roofing company that has been in business for over thirty years runs out of tile ??? Rookie mistake. We were told they would be back to finish on Tuesday because Monday was Memorial Day. Come Tuesday no one shows up, instead they show up on Wednesday to finish the job. We also have a small section of roofing, maybe two tiles deep over our pop out kitchen window. They worked on this section of the roof and it looked like a small child did the job. (see photos) Unfortunately I didn't see it because they had left without saying they were finished. You would think a roofing company would at least ring your doorbell, and let you know that they are finished, and let you look around to see how it looks.... not JBS they hop in their trucks, and haul out of town. Another call to the supervisor to have them come out and fix this mess over our kitchen window. He sent someone else from his crew that did a much better job, but the flashing where it met the tile was still separated. So I had to call the supervisor again, and he eventually came out and fixed it himself. So in closing, our roof is finished after much poking, prodding, and frustration. Our driveway is ruined, and like I said , I wish we could go back to just having a cracked driveway. We in no way shape, or form could ever recommend this company to anyone. It's literally amateur hour at JBS. The person who actually recommended this company to me will no longer do so.... I urge you all to stay as far away from this company as you can, unless you like to have $20,000 extracted from your pocket for amateur workmanship. Wish there was a Zero star for this review.

Scott Bradford ☆ 1/5
Richard Mertens

We hired JBS to perform a leak repair on our roof after getting quotes from two different companies. The JBS quote was timely and very thorough. The estimator explained the problem very well. The work was scheduled in a timely manner and the crew arrived as promised and completed the whole project in one day. JBS has been great to work with and did a great job. I will recommend them to anyone needing a roof repair or replacement. When it comes time to replace the rest of our roof we will hire JBS for the job for sure.

Richard Mertens ☆ 5/5
Dave Miedema

From beginning to end, a pleasant experience! Mark, our sales representative, was thorough, informative and experienced. He was especially nice to work with - he knows his stuff! And Mike, our project superintendent, was on site every day, ensuring everything was going as planned. He, too, was (is!) an experienced roofer and it was so reassuring to us that he kept his eagle-eyes on everything as the project moved along. Last, the roofing crew! They did such a great job. They worked extremely hard and obviously take great pride in their workmanship. Overall, we are very happy we chose JBS Roofing. Fair price. High quality installation. Beautiful results. All good! We highly recommend them!

Dave Miedema ☆ 5/5
William & Allison Letterman

JBS did a great job on our roof. Very efficient, started early every day and did an excellent job of clean up each and every day. Would definitely recommend.

William & Allison Letterman ☆ 5/5
Michael Swanson

Their representative was able to temporarily fix my leaks until the appropriate crew could perform the permanent repairs. They arrived on time and got the job done. This is a professional organization that I would not hesitate to recommend to anyone needing roof work.

Michael Swanson ☆ 5/5
Karen Repasky

Great experience working with JBS on my underlayment/roof replacement project! Everyone I interacted with at JBS was very responsive. Quote was aligned with other estimates I received from other companies, and good payment options. Bridget was very helpful in answering my questions and getting me on the schedule. The crew worked hard and completed my roofing project sooner than expected and were respectful of property + did a great job tidying up each day. Mike (superintendent) stopped by throughout the process to check in and even came by recently for roof inspection after an exterior painting project was completed at my home.

Karen Repasky ☆ 5/5

Information about Jim Brown and Sons Roofing

Address

Jim Brown and Sons Roofing is located at 5537 N 59th Ave, Glendale, AZ 85301, United States

Phone

The phone number of Jim Brown and Sons Roofing is +1 623-247-9252

Website

The website of Jim Brown and Sons Roofing is: jbsroofingaz.com

Contact Jim Brown and Sons Roofing

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