Mates Electric Inc

Mind boggling that these guys are still in business. They did not show with the correct material/parts to correctly do the job even though they were at my house 3 times prior. They kept tring to shove an extra wire through conduit that was too small. I asked, "is this going to pass inspection?" I could not believe his reply. "There is a 60% chance that it will." Sure enough it FAILED inspection from the city! The inspector told me the reason they do not allow that size conduit to have multiple wires is that the wires can get damaged when running them through. These are large wires for a 200amp installation. So instead of replacing the wires that could have gotten damaged they just yanked out the wire and used it anyway. Now I have to worry for the rest of my life that my house does not burn down. Home Depot is just right up the street so they could have easily done it right to begin with. They even waited nearly 4 months to contact the city for an inspection. This was Joel Mates the owners son that did the job. Trust me, this guy would NEVER do this shoddy work to his own house. Pass on these shisters, it may save your life!

AHS assigned Mates Electric to resolve a constantly tripping circuit under a light load. They called and came to our home they next day. Dan found the breaker was loose and was melting the connecting wire! Fixed the problem in 5 minutes. He was friendly, knowledgeable, professional and not condescending. Great experience.

Dan was amazing! Super friendly, helpful and explained our repair clearly. All in all was in and out in about 30 minutes, and the conversation and attitude was the cherry on top. Def would recommend these guys!

I had a switch heating up. AHS assigned Mates. They came, and dismissed my concerns and refused to even open up the box to take a look. I later found a loose wire in the switch. It could have caused a fire.

Outstanding company! Dan was great to work with. He kept me in the loop when he was coming out. He was friendly, professional, and knowledgeable. He explained what was happening with the outlet in a way that I could understand. I highly recommend Mates Electric Inc. My home warranty sent them out for a problem I submitted. I plan to use them for some home projects that involve electrical work.

Ordered a bathroom fan repair thru my home warranty service. Communicating with Alex and Dan, they couldn't get their scheduling right. Promised me that they would come out no less than 6 different appointments, and then no-call, no- show, no reason given. It's not fun being stood-up. There is no follow-up or apology. (I'm from out- of-state, and waited all day and then until 9pm on the first repair attempt). This has gone on for months. Very unprofessional, what a headache. Spending way too much time on a silly little repair. I'm now having to pay the home warranty company another $125 to find a new home service repair tech guy.

Quite possibly the worst experience I've ever had working with a small business. They were sent out after I called my home warranty, they showed up to diagnose, and now I've been waiting 3.5 months for them to submit the report to the warranty. I'll be calling to charge back my credit card, leaving a review here, and doing whatever I can with BBB/local organizations. The level of negligence on their behalf is astounding.