Mr. Rooter Plumbing of Brownsville

Had a clogged line for our geothermal ac unit. Mathew did a great job. Unclogged drain and repaired the pipe. No more water leaks. Our ac is working again

The job got done as hopefully expected. Had one water drain at washer and dryer snaked out but honestly felt like I overpaid for the work done. Paid almost 300 and plumbers were 2.5 hours late to the time of arrival I was told. The plumbers were friendly ans did a good job but the company/service see was not what I expected it to be. They also dont give you the quote price until they are at your home. I didn't like that. Also, they quoted me a simple changing of a kitchen Faucet to a new faucet fixture almost 400 dollars. Ridiculously over priced for something as simple as a fixture change. It cost more than the snaking of my drain.

Very prompt to request for service. Knowledgeable and friendly technicians. On time and efficiently completed tasks. Negotiated a fair price. Would recommend. 5-Stars.

Matthew and Eli from Mr. Rooter Plumbing did an outstanding job. Matthew quickly diagnosed our low water pressure issue as a buildup of sediment in the pipes and thoroughly explained everything in a way that was easy to understand. He was very professional, patient, and made sure all my questions were answered. Eli worked alongside him and was a great help in getting the job done efficiently. Together, they flushed the lines to restore pressure and made sure to clean up after themselves. We called one day, and they came out that afternoon to assess the issue, then returned the next morning to complete the work. Fast, respectful, and reliable—highly recommend them to anyone in the Rio Grande Valley needing plumbing service. Their hard work, attention to detail, and excellent customer service truly deserve recognition from their employer.

I called Mr rooter regarding an issue i have been experiencing the past 6 1/2 years. I have called several plumbers and roto rooter (3 x). The plumbers even sent a camera through the line. Roto rooter jetted the line going to the main cleanout and going into the house. They did not find any major issue. Mr rooter technicians, rroberto and Miguel came out, cleaned the line and sent a camera to see what might be causing the issue. It was discovered that spectrum had bored completely through the line, thus creating a dam like area about 70 ft from the house. Today the technicians started early and cut a whole 5 ft X 4 ft and repaired the line. Spectrum has agreed to reimburse what i have spent. The spectrum customer service rep Linda K was so helpful. Given the magnitude and inconvenience I should be angry and cussing. I am so appreciative for the kind and professional representatives of Mr. Rooter and Spectrum that it's a huge weight off of my shoulders. Again thank you!!!!!

We are happy with Mr. Rooter's service but I need to recognize Mathew who is one of their employees. We have done business with Mr. Rooter in the past and have been impressed with Mathew's professionalism and customer service skills. He has a friendly attitude and has patience when explaining how he plans on doing the job. We won't hesitate to call them again!

Had some major issues with our 61 year old home had to run new gas lines house had a leaking gas line also replaced old water heater with upgraded tankless water heater everything is working great now thank you