Ortega Quality Mechanical

I was having probems with my boiler related to radiant heat issues. I called Jake. Not only did he address the issue, his employee Kenny, worked closely with me to address issue and test system to my satisfaction, even giving up a portion of his Saturday to come help test the system. This company does quality work and employs customer service oriented individuals. I will continue to call on Ortega Quality Mechanic for my regular maintenance as well as repairs.

My neighbor referred me to Ortega Quality Mechanical for my HVAC needs. Nothing much, just insuring the system is working properly for the high temperature of summer. I scheduled an appointment and Kelly, the tech, arrived on time and was very courteous, thorough, knowledgeable, trustworthy, and informative. I highly recommend this company...solid 5 star!

I own a rental home in Albuquerque and my property manager always uses OQM. They do good work, as you would expect, but beyond that... I recently overpaid an invoice and it was entirely my fault. When I spoke to Jake he was super understanding and refunded *my mistake* immediately. No "5-10 business days," no "we'll look into it and get back to you," immediately.

Hired Ortega Quality Mechanical to clean my dryer vent. Glad I did. It was discovered that there was over 50% blockage in the duct. The technician arrived on time, was friendly and did a great job.

Just had a whole new refrigerated air unit, furnace & water heater ordered and installed today. Rick & Alex completed the install perfectly and correctly along with providing me all the info I needed to maintain the new units going forward. They left everything clean and spot on! The owner Jake was also very helpful and made sure to work with me where he could as well as made sure I was satisfied with the install. I will use Ortega Quality Mechanical going forward with all of my plumbing, heating & cooling needs! Highly recommend this company!

They did a swamp cooler to AC conversion. Their prices were great and they installed top end components. What a great company! From Nick who provided a very professional and detailed estimate to Luis and his crew and the very clean installation. From the begining to the end, everyone was professional and friendly. I highly reccomend them for all your plumbing needs. 1

Excellent, knowledgeable service, fair pricing and wonderful customer service. A connection broke from our dryer vent at the wall during a routine maintenance; we were referred to this company. Kelly came that very evening and worked until dark to replace the ductwork. He explained everything to my husband and was very friendly and kind. We definitely recommend these folks!