Pacific Repair Services, LLC

I had an outstanding experience with Pacific Repair Services regarding warranty repair work on our Jenn Air downdraft range. Joyce, the representative I spoke with on the phone, was particularly helpful in coordinating the repair and even provided a referral for additional appliance work we needed. The repair technicians, Jon and Shayn, were exceptional. They quickly diagnosed the problem, ordered the correct parts, and offered precise recommendations to ensure our range wouldn’t encounter the same issue again. Additionally, PRS called ahead to confirm our home appointments, further demonstrating their professionalism. Everyone I interacted with was competent and pleasant, making the entire process smooth and stress-free. I am very happy to give this business a 5-star rating.

We wanted to extend our sincere appreciation to John for coming out yesterday to fix our washer. He was very cordial and friendly. He also was very focused on installing the parts. He was thorough in testing to make sure that the washer was working properly before he left. John’s caring attitude positively reflects the reputation of your company. We are very happy and satisfied with his workmanship. He also shared with us some tips on using the machine as well as preventative maintenance options. Please extend our Mahalo to John for a job well done.

Love this appliance repair company. Easy to call and schedule at a great price. Technician John was very professional, friendly, honest and helpful with great expertise on washers. Unfortunately my washer needs to be replaced. I have used Pacific Repair before and will certainly use them again.

I called Pacific Repair Services for a repair of my GE stove. I was provided a repair/diagnostic appointment within the same week I called for a repair. Which is unheard of since the repair was located in Haleiwa. The vendor will call you to remind you of your appointment, and the technician will also call when he is close. Upon arrival, the technician was very knowledgeable and courteous. He explained the problem and ordered the required part. The repair was complete by the following week. I have used Pacific Repair Services on other appliances, and I have never been disappointed by their service and their team. I recently learned that Pacific Repair not only repair appliances, they also sell appliances. Their prices are very good compared to other Companies (i.e. Home Depot or Lowes). You should check them out for your repair needs and/or if you need appliances.

Refrigerator made loud knocking sound. Cliff, Pacific Repair Services repair person, came, located the problem, and fixed it. All good! Cliff is extremely friendly and calming. He explains well. The office staff that I spoke to, Joyce and Justina, are also friendly and calming. All three calmed me and...Pacific Repair Services is fortunate to have them on staff. Going forward, I hope that I don't need their assistance, but if I do, I also hope that I get them. Thank you.

I recently had my oven/range repaired by Pacific Repair Service. One of the stove top burners heat selector knob was defective. The techs were very courteous, neat, clean and very knowledgeable. I am totally happy with the service I received on this repair.

Midea U-shaped AC unit FREE Recall Repair. Technician travel to/from neighbor island (Oahu based to Big Island location) so company availability was limited; however, very easy to coordinate location and timing to company schedule. Tech arrived as scheduled, found location without issues (not a common occurrence), performed inspection/repair quickly and left my unit in better than found condition (I was not there but wife & daughter were impressed). VERY PROFESSIONAL and... VERY GOOD !