Patriotic Plumbing And Rooter

Josh and his team did an amazing job fixing my plumbing job. It was a big job where they had to dig under my foundation to get to the leak. They worked super hard for several days. And considering what they had to do, they did a great job cleaning everything up. I Also wanted to give a special thanks to Vicente for helping guide me through this process. He found a great restoration company to finish the other work that will comes next Everyone that I’ve come in contact with at Patriot Plumbing has been extremely kind, helpful and professional. I would highly recommend Patriot Plumbing.

We recently had a clogged sink drain after hours, and Patriotic Plumbing provided exceptional service. Robert was scheduled promptly, arrived on time, and efficiently cleared the P-trap. He completed the work professionally and ensured the area was left clean, demonstrating attention to detail and care. Following a minor issue that arose afterward, the owner, Jason, personally contacted us to resolve it immediately. His prompt response and dedication to customer satisfaction went above and beyond our expectations, reflecting the company’s commitment to quality service. Additionally, Patriotic Plumbing offers a discount for veterans and first responders, which we greatly appreciated. We highly recommend Patriotic Plumbing and Jason’s team for their professionalism, responsiveness, and integrity. As with any service provider, it is advisable to request an itemized quote prior to beginning work to ensure clarity and transparency. Overall, this was an excellent experience, and we would confidently use their services again.

Wellp! I never thought this would happen.. but the ceiling in my downstairs bathroom had a leak and it looked like my ceiling was about to give in I called Patriotic plumbing and rooter and they came and handled the situation super fast! Within an hour of my panic call, Bryce and Kevin came and I couldn’t be any more happier with their professionalism, detailed information given through the process, and how well they took care of the issue. I am beyond grateful for this company, and I’m even more grateful to have Bryce and Kevin come to my home to help me. Such polite and respectful young men, Thank you very much for all that you do and being so easy to work with

After calling this company to fix a completely broken garbage disposal and pipe system, a leaky sink and a broken hose bib I will never use any other company. I could not recommend this company and specifically Vicente more. Vicente is super professional and personable. We will be using him only for any work we get done in the future. He went above and beyond to get us the best deal on the work we needed done but he also recommended work that we need get done in the future in order to protect our home. He was able to explain throughly why something needed to be done and how he would do it. He is respectful, honest, trustworthy and does high quality work.

1)Planning:Plumber provided a quote after scoping my entire drain line from the basement toilet to the sewer in the backyard,~140'.They quoted $14,000 to use pipe bursting to replace Orangeburg pipe from sewer to a location just under my porch.They said this would fix 98% of my problems & wouldn't have to worry about roots under the house.When work began,the story changed several times.1st modification original man scoping somehow missed a serious root problem farther under the house.They now needed to install an epoxy liner, & suggested I pay more to extend through the cast iron (I was told is in good condition) under the house because more root problems could invade the Orangeburg.I agreed to new quote. Soon after,they said the epoxy liner wouldn't be warrantied and to use pipe bursting under my house to install new pipe where Orangeburg exists (same as outside), & that they'd only use an epoxy liner for the cast iron. This required drilling a hole in the basement floor in the laundry closet where there was no flooring. He assured me they were experienced with this & that they would properly contain all cement dust.They ran into a footer & said they'd need to drill another hole in the floor, & asked if I'd prefer it in the closet or the bedroom floor. I told him that I just replaced the bedroom flooring,& given the cost to pay someone to re-do flooring,I'd rather it be in the closet.They put the hole in the bedroom floor,ruining the flooring. Additionally they'd told me since the beginning that they would not impede plumbing use by the tenant.My tenant who left for the day to allow them to work came home at 7pm one night to find her things covered in dust,& them still working. She had to find a place to sleep for the night. We assumed they were done (no communication),then they showed up to do more work a couple days later,planning to again have my tenant homeless for a night.At this point, I found out that they had followed through with a different plan than discussed (no epoxy liner because they couldn't make it work with the other connecting pipes leading to the cast iron section of the drain line... I don't understand why they didn't have the foresight to think of that ahead of time), so they painted three coats of epoxy on the cast iron instead (never discussed this with me until a later discussion, no change in price). 2)Timeliness: These folks operate by calling you the day of or day before and telling you they are coming EVERY SINGLE TIME. In one case, they just showed up and didn't tell me they were coming. The law requires 48 h notice of anyone intruding the space.I told them the first time they tried to call me less than 24 h to say "We are coming out tomorrow!" that they have to give my tenant 48 hours. The response was "Oh we do this all the time, we understand that" Clearly they don't because I told this to them repeatedly and their behavior never changed. 3)Professionalism and respect: They did apologize for asking me where I wanted the new hole in the floor,but then not putting it there. The discount for the floor wasn't enough to have the flooring redone ($750 off my $20,000 bill).I had to discount my tenants' rent because their home was ruined by potentially toxic dust,they were inconvenienced more than needed due to lackadaisical (or no) scheduling of the work.They said they'd stay until the cement dried after filling holes they'd drilled. Instead they put plywood over the floor and stacked my washer and dryer on top,didn't hook them back up,& somehow lost the gas connection so that we had to buy a new one. I had to ask the plumber to remove the plywood so that I didn't have to hire someone to do it for me.Finally, on the last day the plumbers were at the house, one of their crew left a beer bottle in the tenant's hammock. Thus, my questions about the workmanship. I told this to the lead plumber, and he said he'd come out and scope everything and send me a video to ensure the workmanship was good. It never happened

I’m so happy that I found these wonderful guys. Kevin was so incredibly professional, capable, and pleasant. He was knowledgeable, prompt, and efficient. He (and Eric) were able to clear my clogged kitchen pipes. Being able to see the cleaned pipes with the camera was pretty cool. I learned a lot! I’m keeping their number so I can use them if I ever need plumbing help again! I HIGHLY RECOMMEND

Very easy to request service. Text the company this morning. Main line was fully clogged. Eric came out at the time they said he would be here. Robert Kane they cleared the line with the power pressure best service I've ever received. I would recommend them to anybody they're both very nice. They explain the job they told me what needed done they got it done they both deserve raises. Very nice company it's mine part type shop and it's very reliable they're courteous and their trustworthy