Aptive Pest Control

Excellent experience. Since they began servicing my home, I’ve had no issues. Customer service is always top tier and their communication is excellent.

William was my Aptiv technician for today! He provided outstanding service! Arrived on time and explained the entire process. Thank you again William!

Will was knowledgeable, polite, understanding and a complete professional! You can tell he’s completely passionate about his craft and Aptive culture. I feel confident that these pest will be under control in not time. They highly recommend this service, Best, Chelsea

Nathaniel was the technician who serviced my home and he was excellent!!! We live directly across from a park and a rain garden that is under construction. Nathaniel informed me about points of entry, discussed what to expect and treated both the interior and exterior of my home and property with care and consideration. Great job!!

First let me clarify, the technician who serviced my house was professional and efficient, no problems there. The customer service person I spoke with, who set up the service is incompetent. I explained in detail what I wanted. Only the one side of the house where the yellow jackets were nested. I was quoted a price and made the appointment. The person who set up my service told the technician that my whole outside was to be sprayed. I did not want that! The chemicals are not okay with my dog and cats in the yard. I did not find out about the whole yard until the technician was done and he sent pictures. Of course the company says the insecticides are not harmful to animals, once dried. However, that is not true. Roundup can testify to that. And yes I know the composition of insecticides has changed but it’s still a poison. I needed to remove the yellow jackets, not every insect around my house! I am severely annoyed with this company’s customer service and the fact that they do NOT listen to what the customer wants. Again the technician was wonderful. I wish that my wishes were adhered to.

The Adaptive technician was very knowledgeable . He removed a tiny paper Yellowjacket nest that was just starting to form. This is an excellent service because they always ask you if you have any issues. I love that the products are healthy.

Corey was so helpful in explaining possible causes for our problem. He did a thorough search of the house. Your company should be grateful to have such wonderful representative. I am very pleased with his service